Using two email accounts

[Brian Tillman]

No need for the quotation marks: it truly is a flaw if the Reply
function arbitrarily chooses an email address that isn't on the
original message.

Sicne their aliases of each other, they actually are the same address and so
Outlook's behavior is correct, in my opinion.

 

[Pentagon]

It is a flaw, I use 2 different emails names with the same @xxxxx as this
differentiates jobs. Which is what others are getting at. Why allow the
functiion if it appears not to do the job? They may be aliases but is there a
solution!?

 

[Gordon]

It is a flaw, I use 2 different emails names with the same @xxxxx as this
differentiates jobs. Which is what others are getting at. Why allow the
functiion if it appears not to do the job? They may be aliases but is
there a
solution!?

It's not a flaw. Your two email "names" are actually just one name - the
master address.

 

[Brian Tillman [MVP - Outlook]]

It is a flaw, I use 2 different emails names with the same @xxxxx as this
differentiates jobs. Which is what others are getting at. Why allow the
functiion if it appears not to do the job? They may be aliases but is there
a
solution!?

I disagree that it's a flaw. Outlook pays no attention to the *address* that
sent the mail, only the account that fetched it, regardless of the address.
Outlook is not alone in this, either. POP mail is a mailbox-oriented
protocol, not a sending address-oriented protocol. Outlook by returning
messages via the same path that received the messages. With aliases, there is
exactly *one* path that receives the messages, ergo only one return path,
unless you choose to override it.

Use rules to sort your incoming messages based on sending address. Use the
"with specific words in the sending address" condition to differentiate
received messages. Use your brain to select the correct sending address for
outgoing addresses.

 

[Gary Freeman]

I've just encountered this problem, and I suspect that I might have set things up wrongly. Can you help me please?

I'm running Outlook 2007 on a Vista machine that up until recently had only one Windows account - mine.

My Outlook is run in an SMTP/POP3 configuration connected to my ISP via broadband.

Recently I have added a second Windows account - for my wife.

Although we have two accounts, this is purely to keep files etc tidy.

For Outlook, I: logged into my wife's Windows account; setup Outlook so that when she creates an email it comes from her and not me; and created some rules in her account to direct incoming emails accordingly.

I then logged into my Windows account and entered exactly the same set of rules.

I did this because (as I understand it) my ISP doesn't differenciate between our two accounts, and that's fine.

But, as an aside, if I'm missing a trick here then please let me know.

This works fine when creating emails. The problem comes when we reply to them (hence the inclusion on this thread).

When either one of us is logged in and using Outlook, whenever Outlook synchronises with the ISP, it would appear that Outlook makes a note of which account synchronised with the ISP and uses THAT ONE to include in the "From" field of the reply.

The effect is that if, say, I'm logged in and synchronise. Emails for my wife are correctly placed in one of her folders. Then, after I've logged out and my wife logs into her account, when she replies to the email the response is given my address in the FROM field.

Now it might be that I've setup Outlook in a sub-optimal way to cater for this scenario, or it might be "that's the way it is" and we have to modify replies individually before sending them. I really don't mind.

I'd just like the ability to have the "from" of our replies to correctly state who they ARE from.

TIA

Gary

I have two email accounts. One personal, and one for my company. Each runs on
a unique server. Outlook is set up to empty both, which it does. Presently,
my replies to emails that originate from both accounts reflect the personal
address details in the reply. I want my replies to reflect the company email
address instead.

How do I change the settings in order to achieve this?

I'm not quite sure what you mean - the default action of Outlook is to
reply to an email using the account by which the email was received -
are you saying that when you reply to an email received in your Work
account the reply is sent using the Home account?

On Thursday, August 06, 2009 2:05 PM Brian Tillman [MVP - Outlook] wrote:
I disagree that it is a flaw. Outlook pays no attention to the *address* that
sent the mail, only the account that fetched it, regardless of the address.
Outlook is not alone in this, either. POP mail is a mailbox-oriented
protocol, not a sending address-oriented protocol. Outlook by returning
messages via the same path that received the messages. With aliases, there is
exactly *one* path that receives the messages, ergo only one return path,
unless you choose to override it.

Use rules to sort your incoming messages based on sending address. Use the
"with specific words in the sending address" condition to differentiate
received messages. Use your brain to select the correct sending address for
outgoing addresses.