Using "help"

[Guest]

When I try to open "help" I get the following error message:

Internet Explorer cannon download/ from Windows.

Internet Explorer was not able to open this internet site. The requested
site is either unavailbe or cannot be found. Please try again later.

 

[Guest]

Are you connected to the Internet? Help uses Online Help by default. If you
don't want to use online help, open help & support, options, settings,
uncheck online help.

 

[Guest]

Yes I'm connected.

Are you connected to the Internet? Help uses Online Help by default. If you
don't want to use online help, open help & support, options, settings,
uncheck online help.

 

[Guest]

But I will try that.

Are you connected to the Internet? Help uses Online Help by default. If you
don't want to use online help, open help & support, options, settings,
uncheck online help.

 

[dean-dean]

Try the fix offered at this site:

Fix Windows Vista Help and Support
http://www.windows-now.com/blogs/kmkenney/archive/2006/11/25/fix-windows-vista-help-and-support.aspx

It re-associates the .xml file type to its default settings. A recent
installation of a program may have "stolen" the .xml association.

 

[Guest]

Thanks.
I just found this here
http://windowshelp.microsoft.com/co...d2f3&mid=f8f73e0a-8c93-46ab-88f6-e38f698af15d

It fixed the problem. I do have Dreamweaver installed.

 

[Ramesh, MS-MVP]

Installed Dreamweaver, per chance? If so, see the following TechNote from Adobe:

Vista help system stops working when Dreamweaver is the default XML editor:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400789

Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
http://www.winhelponline.com/articles/171/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


When I try to open "help" I get the following error message:

Internet Explorer cannon download/ from Windows.

Internet Explorer was not able to open this internet site. The requested
site is either unavailbe or cannot be found. Please try again later.