Help won't download in Vista

[Heather]

Whether I click on "Help" in the start menu or launch it from my keyboard,
it opens the window but then I get the message "Internet Explorer cannot
download / from help. Internet Explorer was unable to open this Internet
site. The requested site is either unavailable or cannot be found. Please
try again later."

It's been like this for a little while now. I'm running Vista Home Premium
and IE7 works fine.

Any help is greatly appreciated.

Thanks.

 

[Mark L. Ferguson]

Can you open this site?:
http://windowshelp.microsoft.com/Windows/en-US/default.mspx
If not, it's not your Help app, it's some setting in IE. Probably a
security setting.
If you hit that site, I would try toggling the help app options to use the
online help. Turning the option on and off should reset it.
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Mark L. Ferguson
..

 

[Jane C]

Hi Heather,

See this fix from MVP Ramesh:
http://www.winhelponline.com/articl...-using-Help-and-Support-in-Windows-Vista.html