%UserName% Mail Profile Won't Go Away

[seasanctuary]

Good day,

I'm running Outlook 2002 on a 2003 Terminal Server. I used an .MST
based network install of Office XP to get it there.

When a user first runs Outlook, it freezes up while configuring mail
accounts. I check Mail Profiles and find one named "%UserName%".
Trying to view its properties freezes Explorer. So, I've tried
deleting it and creating a new mail Profile for the user. If I run
Outlook again, I get the same behavior and the "%UserName%" profile
reappears. Even if I tell it to let me choose which Profile to run at
startup, it ignores that and tries the bad one and freezes.

Also, if I try opening Outlook without deleting "%UserName%" it renames
the previous one to "Backup of %UserName%" and makes another
"%UserName%" profile.

All I want is for it to go away and let me configure a mail profile
manually for each user.

The .MST file originally had %UserName% as the profile to create for
each user, which is where this came from. I went in with the tool and
changed it to "Keep Existing Profile"...or prompt for information on
first run if there isn't one. I uninstalled Office, rebooted, and
reinstalled. When I did this, I did the CHANGE USER commands for both
the uninstall and reinstall. I deleted a user profile entirely off the
terminal server and got the same behavior.

I suspect this bad MAPI profile is stored somewhere in the default
user's registry but have not been able to clean it out. Help is
appreciated.

 

[Sue Mosher [MVP-Outlook]]

You cannot use the %username% environment variable to try to create a separate profile for each user. Instead, locate the .prf file on the system and change %username% to something like Default Outlook Profile.

 

[NA]

Good day,

I'm running Outlook 2002 on a 2003 Terminal Server. I used an .MST
based network install of Office XP to get it there.

All I want is for it to go away and let me configure a mail profile
manually for each user.

Outlook Profiler will make it easy

Use Outlook Profiler.
http://goffconcepts.com/products/windows/profiler/index.html

Helpful Hints
GOFF Concepts L.L.C.

 

[Brian Tillman]

Outlook Profiler will make it easy

Stop the SPAM, shill.

 

[NA]

Stop the SPAM, shill.

I do not appreciate that rude comment. I suggest you take a break from
these newsgroups. I am following the advice of one of the MVP's around
here. Take your beef up with him.

 

[Brian Tillman]

I do not appreciate that rude comment.
Tough.

I suggest you take a break from
these newsgroups.

You don't contribute anything other than advertisements for your program and
often when it seems not to apply.

I am following the advice of one of the MVP's around
here. Take your beef up with him.

I don't for a second think any MVP encouraged you to post an ad every chance
you have.

 

[seasanctuary]

Thanks for the replies. I'm not sure anyone read my initial post
correctly, though.

I don't want to automatically set up any profiles. I can do that
manually for each user, no problem.

The issue is that every time I start Outlook it does automatically
create a "%username%" profile which fails somehow and locks up Outlook.
I want it to stop doing this.

I've tried editing the .prf as Sue suggested and putting in "Default
Outlook Profile" and I've tried checking the first option which is to
just go with whatever was already there or run the new profile wizard.
It doesn't help. Outlook still tries to create that infernal
%username% profile. Interestingly, it doesn't do this when I start it
with the /safe commandline argument. When I check "Disabled Items" it
says there were no disabled items.

It's apparent that uninstalling Office XP does not clean it entirely
from the system. Is there some tool to more fully remove the program
so I can start afresh?

 

[Sue Mosher [MVP-Outlook]]

The symptoms indicate that there already is a .prf file in place that is loading automatically, probably through the ImportPRF registry value. If you don't want that profiile to be created, remove that registry value to stop the import.