User name authenication issue

[pittspeed]

Hello everyone,

If you could please shed some light on my issues it would make my week,
if not month!!!

The issue is that in the past 3 weeks we have had 5 new employees start.
My senior systems admin sets up the users and rights on the network... She
claims that nothing has changed in her procedure.

The new users will be logged on to setup, they will be logged on in
training and they are logged on at their desk... so everything is fine.

Then, randomly, a user will try to logon and get the error that their
account does not exist. The error is the basic error that you get if you
input an incorrect user name / password... the weird part is that my OWA
authenticates the Username no problem, even during the issue.

I orginally thought my DHCP server had some bad entries... not the
case... i statically mapped the users and net used their roaming profile...
still the issue.

If i disjoin and rejoin the domain it seems to work... it has for 70% of
the people with the problem... a simple reboot fixed the other 30%.

any ideas out there? this is killing me, i can't figure it out!!!

thanks.

 

[Cary Shultz [A.D. MVP]]

Pittspeed,

Are you saying that the user account object does not exist or that the
computer account does not exist? I am assuming that it is the computer
account object that does not exist.

I might run a dcdiag /c /v and a netdiag /v on all of your Domain
Controllers.

HTH,

Cary

 

[pittspeed]

i'm assuming it's the user account... mainly because it happens on PC's that
are on my domain and working under other usernames. We have a training room
that gets numerous logons (roaming profiles) ... and no one has issues
except certian people at certian times..

It is actually saying the user account does not exist, yet the profile is on
the AD server and they are in AD's OU's without any issues... it's rather
confusing.

 

[pittspeed]

the problem just occured again... all i had to do was reboot to get him to
logon.

however when i tried to add him as a local admin on the machine (to rule
anything local out) i entered his username and it resolved to his full AD
name but still gave an error... i took a screen shot however cannont
directly post it... it's says

"Processing of object Lastname, Firstname D. failed with the following
error: Name translation: Generic processing error"

however when i tried to add him as a user, i typed first initial lastname...
so it resolved in AD to his full name, but would not allow him to be added
as a user... any ideas?