User cannot see the header in Word Template

[Guest]

We have a shared Word template. One user cannot see the header, but other
users can. I checked the user's Word settings - she is in the Print Layout
view.
What else can I check?

 

[garfield-n-odie [MVP]]

In Word, click on Tools | Options | View | check the "White space
between pages" box | OK.

 

[Guest]

Thank you, it worked!

In Word, click on Tools | Options | View | check the "White space
between pages" box | OK.