User Accounts

[Guest]

I am trying to REMOVE old unused accounts from the User Accounts section in
Control Panel. After going through the proper procedures the computer does
nothing except lock up and tells me it is not responding. Also...when I try
to ADD a new account and then sign in to that account, a display pops up
with the following comment, " Cannot find the C:\Windows\system32\users.hlp
Help file. Check to see that the file exists on your disk. If not it you
need to reinstall it".

How do I check for this file and how do I reinstall? Thanks

 

[Guest]

START -- SEARCH--ALL FILES AND FOLDERS. enter the filename USERS.HLP at the
top, then click search.

 

[Guest]

Well, I tried your suggestion but unfortunately the search came up with
nothing, which I assume means I have lost that particular information. More
help would be appreciated. Stephen

 

[Gordon]

Well, I tried your suggestion but unfortunately the search came up with
nothing, which I assume means I have lost that particular information. More
help would be appreciated. Stephen

Try this:

Use the System File Checker tool to scan all of the protected files on
your computer:
a. Click Start, and then click Run.
b. In the Open box, type sfc /scannow, and then click OK.

Note that you may be prompted for the Windows XP or Windows XP Service
Pack 1 installation media

If this process finds any corrupted or missing System files it will
replace them.

HTH

 

[Guest]

Thankyou for your suggestion. I tried it out but the computer asked me to
install XP Professional Service Pack 2. I have Service Pack 2 for XP Home.
Any suggestions?Thanks

 

[Gordon]

Stephen wrote:
|| Thankyou for your suggestion. I tried it out but the computer asked
|| me to install XP Professional Service Pack 2. I have Service Pack 2
|| for XP Home. Any suggestions?Thanks
||

SP2 is the same for both Home and Pro.