User Accounts

[MustangKid]

I bought a new labtop, it came with Windows Vista Home Premiun. First thing I
did was create a user account. When I turned off my computer and turned it
back on, I had one little picture that I chose for my user account. When I
clicked on it, I put in my password and that logged me into my computer,
everything was good. After receiving a Windows update( I don't know which
one). All of the sudden, when I turned on my computer. I have two user
accounts, same picture, same password, same account, just got two of them. I
tried deleting it and making a new user account but that didn't work, the new
user account had a twin also. The twin shows up when I log in and under user
accounts. I just want to know how to fix the problem. It seems like everytime
I get an update for Windows Vista something goes wrong. My labtop is a
FUJITSU and I got in it August, everything worked great until I started
getting updates from Vista.

 

[Jane C]

Quote from Ronnie Vernon MVP:

Many people are having this same problem. The problem has been identified as
a conflict between the OmniPass fingerprint reader software and Vista.


Here is the latest information posted by another user who fixed the problem.


<quote>
I contacted OmniPass and you do not have to uninstall the OmniPass Software.
I
downloaded this file, www.softexinc.com/download/UninstMSPwdProv.exe - ran
it
re-booted and I only had the 2 ADMIN Accounts I wanted. this seems to be a
problem with OmniPass Version 5.00.18 and Vista update, It has been
addressed
and fixed in Version 5.00.75 which will fix the issue. If you don't the next
time you do a Windows Update with Vista you may get the same doubled user
accounts again.
</quote>


You can download the fix from the above link and double click the downloaded
file to run the file.


You also need to contact OmniPass support or your PC maker to inquire about
getting the latest version of the OmniPass software.

 

[TANYA]

I AM ON GUEST ACCOUNT BECAUSE ON THE OTHER ACCOUNT JORGE WE FOR GOT OR
PASSWORD AND I DONT KNOW WHAT TO DO AND I REALLY NEED HELP I CANT DOWLOAD OR
NUTTHING BECAUSE I AM ON GUESS OR CAN I MAKE A NEW ACCOUNT