User Accounts Applet

G

Guest

I am trying to access the user accounts applet in safe mode to modify
forgotten passwords. Here is the hitch, when clicking user accounts: error
pops up stating: The system cannot find the file specified.
Any ideas out there. I can open the applet (user accounts) it's just blank.

Thanks in advance!
 
R

Ramesh, MS-MVP

Hi,

What happens when you run the mshta.exe file present in this folder:

C:\WINDOWS\system32\

If Notepad opens when you open mshta.exe, it may be caused by a security
software that you've installed, in a attempt to block the HTA scripts
running in your system. Extracting a new copy of mshta.exe should help.
 
G

Guest

Nothing happens when running that exe. I even tried running in a dos prompt
to see if what doing anything. Nothing. Thanks for writing back, any other
ideas?
 
R

Ramesh, MS-MVP

steiners,

Can you check the mshta.exe file Properties: It should read "Microsoft (R)
HTML Application host" in the Version tab. Another thing is to verify the
..HTA association in the registry:

HKEY_CLASSES_ROOT\.hta
Set the (default) value to "htafile" without quotes.

HKEY_CLASSES_ROOT\htafile\Shell\Open\Command
Set the (default) value to C:\WINDOWS\system32\mshta.exe "%1" %*
 
G

Guest

Thanks again for your reply, All appears as you listed it. Under user
profiles i have an account listed as account unknown. I have scanned this
machine for virus type activity from a command prompt and it found nothing.
This is home edition, with SP2. I'm trying to avoid re-installing XP.
 
R

Ramesh, MS-MVP

steiners,

This is the command-line for opening the User Accounts applet:

mshta.exe "res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta"

Even if that does not help, see if registering these DLLs fixes it. Type in
Start/Run:

regsvr32 /i mshtml
regsvr32 /i nusrmgr.cpl
regsvr32 jscript
 
G

Guest

I ran the command as typed and a blank window popped up. Nothing else. I also
tried to register the below mentioned files. Problem with nusmgr.cpl. Message
is loadlibrary (nusmgr.cpl)failed the specified module could not be found.
The nusmgr.cpl is located in the c:\windows\system32 folder.
 
R

Ramesh, MS-MVP

(nusmgr.cpl)failed the specified module could not be found.

It's nusrmgr.cpl

If that does not help, can you send a screenshot to my email (ramesh @ mvps
.. org) how the user accounts applet looks like?
 

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