User Account Suddenly Unaccessable

C

CWLee

(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

Thanks.

--
 
P

Pegasus [MVP]

CWLee said:
(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

"When you log on as Administrator, what do you see when you
examine the access permissions to this folder: C:\Documents
and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original
post, cannot be followed as shown. If the term in that
address "cwlee.System-3" is replaced with "cwlee" then I can
follow the path all the way to: CryptnetUrlCache. That
directory has two sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click either
sharing or properties I get a screen with 3 tabs, labeled:
General, Sharing, and Security. I believe you are asking
about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and
the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a creation
date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories
have any checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying
"Allow inheritable permissions from parent to propagate to
this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are present
but not viewable here. Press Advanced to see them."

When I press Advanced another screen opens, with three tabs,
labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the
two items previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key
symbol, and the word Allow), Permission(Full Control), and
Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow
inheiritable permissions from parent to propagate to this
object."

There is another box below that one, unchecked, which says
"Reset permissions on all child objects and enable
propagation of inheritable permissions."

The Auditing tab has no entries on most of the screen, but
near the bottom there are two boxes, similar to the two
boxes described immediately above, with the term "auditing
entries" replacing "permissions."

The third tab, "Owner", says the current owner of this item
is "Administrators(System-3\Administrators). Below that
statement is an area with the title "Change owner to".
There are two nearly identical listings: The first has a
single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double head
symbol, followed by "Administrators
(SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box
saying "Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and
that you are then able to advise me how to resolve the
issue.

Thanks.

=========================
 
P

Pegasus [MVP]

Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons for it
happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this option
only if all else fails. Before we drop it altogether, let's find out when it
was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has really
disappeared of if it's invisible, inaccessible or hiding under a different
name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

CWLee said:
"When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post, cannot be
followed as shown. If the term in that address "cwlee.System-3" is
replaced with "cwlee" then I can follow the path all the way to:
CryptnetUrlCache. That directory has two sub-directories, "Content" and
"MetaData".

If I right click on CryptnetUrlCache, and then click either sharing or
properties I get a screen with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest of
the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and it
says "Additional permissions are present but not viewable here. Press
Advanced to see them."

When I press Advanced another screen opens, with three tabs, labeled:
Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two items
previously shown [SYSTEM and Administrators (SYSTEM-3\Administrators)],
with headings for Type(key symbol, and the word Allow), Permission(Full
Control), and Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow inheiritable
permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of inheritable
permissions."

The Auditing tab has no entries on most of the screen, but near the bottom
there are two boxes, similar to the two boxes described immediately above,
with the term "auditing entries" replacing "permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an area
with the title "Change owner to". There are two nearly identical listings:
The first has a single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double head symbol,
followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying "Replace
owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you are
then able to advise me how to resolve the issue.

Thanks.

=========================
When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory
of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then
differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this
problem.

Thanks again.

=================================
Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is not
unusual although the reasons for it happening are not
entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile
folder.

Since Option a) may cause your computer to drop back by
several years (considering that you're running Win2000!),
I suggest you follow this option only if all else fails.
Before we drop it altogether, let's find out when it was
last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here is how
you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

CWLee said:
"When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the term
in that address "cwlee.System-3" is replaced with "cwlee"
then I can follow the path all the way to:
CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click
either sharing or properties I get a screen with 3 tabs,
labeled: General, Sharing, and Security. I believe you
are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked,
and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow, no
marks in deny.

Near the bottom is a statement, which is checked, saying
"Allow inheritable permissions from parent to propagate
to this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are
present but not viewable here. Press Advanced to see
them."

When I press Advanced another screen opens, with three
tabs, labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists
the two items previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key
symbol, and the word Allow), Permission(Full Control),
and Apply to(This folder only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to propagate
to this object."

There is another box below that one, unchecked, which
says "Reset permissions on all child objects and enable
propagation of inheritable permissions."

The Auditing tab has no entries on most of the screen,
but near the bottom there are two boxes, similar to the
two boxes described immediately above, with the term
"auditing entries" replacing "permissions."

The third tab, "Owner", says the current owner of this
item is "Administrators(System-3\Administrators). Below
that statement is an area with the title "Change owner
to". There are two nearly identical listings: The first
has a single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators
(SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked
box saying "Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for,
and that you are then able to advise me how to resolve
the issue.

Thanks.

=========================
(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my
user
name and password, and I enter them correctly, I get
two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which also
counts
down for 30 seconds, and then disappears. Here are the
two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
P

Pegasus [MVP]

From what you report it appears that there is exactly one profile folder:
"c:\Documents and Settings\CWLee", and that the registry points at a
non-existing folder. Why it would do so I cannot understand - I've never
seen this phenomenon. You have two options:
a) Modify the registry so that it points at the correct folder. This is the
cleaner solution but since it involves modifying the registry, it involves a
certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that the registry expects.
This is more laborious by there is no risk involved.

Which option do you prefer? In your reply you should also post the result of
the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt{Enter}
notepad c:\test.txt{Enter}


CWLee said:
Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory of') that you
see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this problem.

Thanks again.

=================================
Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons for it
happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this
option only if all else fails. Before we drop it altogether, let's find
out when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has really
disappeared of if it's invisible, inaccessible or hiding under a
different name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

CWLee said:
"When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post, cannot
be followed as shown. If the term in that address "cwlee.System-3" is
replaced with "cwlee" then I can follow the path all the way to:
CryptnetUrlCache. That directory has two sub-directories, "Content"
and "MetaData".

If I right click on CryptnetUrlCache, and then click either sharing or
properties I get a screen with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest of
the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and it
says "Additional permissions are present but not viewable here. Press
Advanced to see them."

When I press Advanced another screen opens, with three tabs, labeled:
Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two items
previously shown [SYSTEM and Administrators (SYSTEM-3\Administrators)],
with headings for Type(key symbol, and the word Allow), Permission(Full
Control), and Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow inheiritable
permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of inheritable
permissions."

The Auditing tab has no entries on most of the screen, but near the
bottom there are two boxes, similar to the two boxes described
immediately above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an
area with the title "Change owner to". There are two nearly identical
listings: The first has a single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double head symbol,
followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying
"Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you are
then able to advise me how to resolve the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

Further to my post of 30+ minutes ago, and I don't know if
this is significant or not, but at the end of the screen
which provided the information I presented for Option b, the
final line read:

-- More --

I just now clicked, and another "Directory of c:\documents
and settings\ came up, this time with "Default User"
after the \.

Sorry I overlooked that earlier.

=======================================

CWLee said:
Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory
of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then
differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this
problem.

Thanks again.

=================================
Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is not
unusual although the reasons for it happening are not
entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile
folder.

Since Option a) may cause your computer to drop back by
several years (considering that you're running Win2000!),
I suggest you follow this option only if all else fails.
Before we drop it altogether, let's find out when it was
last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here is
how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" |
more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

CWLee said:
"When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the term
in that address "cwlee.System-3" is replaced with
"cwlee" then I can follow the path all the way to:
CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click
either sharing or properties I get a screen with 3 tabs,
labeled: General, Sharing, and Security. I believe you
are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked,
and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow, no
marks in deny.

Near the bottom is a statement, which is checked, saying
"Allow inheritable permissions from parent to propagate
to this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are
present but not viewable here. Press Advanced to see
them."

When I press Advanced another screen opens, with three
tabs, labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists
the two items previously shown [SYSTEM and
Administrators (SYSTEM-3\Administrators)], with headings
for Type(key symbol, and the word Allow),
Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to propagate
to this object."

There is another box below that one, unchecked, which
says "Reset permissions on all child objects and enable
propagation of inheritable permissions."

The Auditing tab has no entries on most of the screen,
but near the bottom there are two boxes, similar to the
two boxes described immediately above, with the term
"auditing entries" replacing "permissions."

The third tab, "Owner", says the current owner of this
item is "Administrators(System-3\Administrators). Below
that statement is an area with the title "Change owner
to". There are two nearly identical listings: The first
has a single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators
(SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked
box saying "Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for,
and that you are then able to advise me how to resolve
the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for
my user
name and password, and I enter them correctly, I get
two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which also
counts
down for 30 seconds, and then disappears. Here are
the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your
network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot
be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
P

Pegasus [MVP]

I was wondering what had happened to the "Default User" folder. Thanks for
the update - my most recent recommendation still stands.


CWLee said:
Further to my post of 30+ minutes ago, and I don't know if this is
significant or not, but at the end of the screen which provided the
information I presented for Option b, the final line read:

-- More --

I just now clicked, and another "Directory of c:\documents and settings\
came up, this time with "Default User" after the \.

Sorry I overlooked that earlier.

=======================================

CWLee said:
Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory of') that you
see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then differed, with
the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this problem.

Thanks again.

=================================
Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons for
it happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this
option only if all else fails. Before we drop it altogether, let's find
out when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has really
disappeared of if it's invisible, inaccessible or hiding under a
different name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.



"When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post, cannot
be followed as shown. If the term in that address "cwlee.System-3" is
replaced with "cwlee" then I can follow the path all the way to:
CryptnetUrlCache. That directory has two sub-directories, "Content"
and "MetaData".

If I right click on CryptnetUrlCache, and then click either sharing or
properties I get a screen with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest of
the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and it
says "Additional permissions are present but not viewable here. Press
Advanced to see them."

When I press Advanced another screen opens, with three tabs, labeled:
Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two items
previously shown [SYSTEM and Administrators (SYSTEM-3\Administrators)],
with headings for Type(key symbol, and the word Allow), Permission(Full
Control), and Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow inheiritable
permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of inheritable
permissions."

The Auditing tab has no entries on most of the screen, but near the
bottom there are two boxes, similar to the two boxes described
immediately above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an
area with the title "Change owner to". There are two nearly identical
listings: The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying
"Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you are
then able to advise me how to resolve the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

"Which option do you prefer? In your reply you should also
post the result of the following steps:"

I prefer option b, and if that doesn't work then, later, try
option a.

When I typed cmd and pressed enter, the screen opened with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space after
the > and without a space, as follows: cacls "c:\Documents
and Settings\CWLee" > c:\test.txt In both cases the
next thing that appeared was the opening line, as shown
above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened which
said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't be
back at my computer for 1-2 hours.

===============================
From what you report it appears that there is exactly one
profile folder: "c:\Documents and Settings\CWLee", and
that the registry points at a non-existing folder. Why it
would do so I cannot understand - I've never seen this
phenomenon. You have two options:
a) Modify the registry so that it points at the correct
folder. This is the cleaner solution but since it involves
modifying the registry, it involves a certain risk at the
hands of the inexperienced.
b) Copy the existing profile folder to the folder that the
registry expects. This is more laborious by there is no
risk involved.

Which option do you prefer? In your reply you should also
post the result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" >
c:\test.txt{Enter}
notepad c:\test.txt{Enter}


CWLee said:
Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name
('directory of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then
differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with
this problem.

Thanks again.

=================================
Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is not
unusual although the reasons for it happening are not
entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile
folder.

Since Option a) may cause your computer to drop back by
several years (considering that you're running
Win2000!), I suggest you follow this option only if all
else fails. Before we drop it altogether, let's find out
when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here is
how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" |
more
- Press the Enter key.
- Report every folder name ("directory of") that you
see.



"When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the
term in that address "cwlee.System-3" is replaced with
"cwlee" then I can follow the path all the way to:
CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click
either sharing or properties I get a screen with 3
tabs, labeled: General, Sharing, and Security. I
believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked,
and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two
items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow, no
marks in deny.

Near the bottom is a statement, which is checked,
saying "Allow inheritable permissions from parent to
propagate to this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are
present but not viewable here. Press Advanced to see
them."

When I press Advanced another screen opens, with three
tabs, labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which
lists the two items previously shown [SYSTEM and
Administrators (SYSTEM-3\Administrators)], with
headings for Type(key symbol, and the word Allow),
Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to
propagate to this object."

There is another box below that one, unchecked, which
says "Reset permissions on all child objects and enable
propagation of inheritable permissions."

The Auditing tab has no entries on most of the screen,
but near the bottom there are two boxes, similar to the
two boxes described immediately above, with the term
"auditing entries" replacing "permissions."

The third tab, "Owner", says the current owner of this
item is "Administrators(System-3\Administrators).
Below that statement is an area with the title "Change
owner to". There are two nearly identical listings: The
first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the second
has a double head symbol, followed by "Administrators
(SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked
box saying "Replace owner on subcontainers and
objects."

Whew! I hope that gives you what you were asking for,
and that you are then able to advise me how to resolve
the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account.
This
evening I'm unable to access it. When I'm asked for
my user
name and password, and I enter them correctly, I get
two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which also
counts
down for 30 seconds, and then disappears. Here are
the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your
network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot
be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when
you examine the access permissions to this folder:
C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
P

Pegasus [MVP]

I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I need this
information to continue.


CWLee said:
"Which option do you prefer? In your reply you should also post the result
of the following steps:"

I prefer option b, and if that doesn't work then, later, try option a.

When I typed cmd and pressed enter, the screen opened with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space after the > and
without a space, as follows: cacls "c:\Documents and Settings\CWLee" >
c:\test.txt In both cases the next thing that appeared was the
opening line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't be back at my
computer for 1-2 hours.

===============================
From what you report it appears that there is exactly one profile folder:
"c:\Documents and Settings\CWLee", and that the registry points at a
non-existing folder. Why it would do so I cannot understand - I've never
seen this phenomenon. You have two options:
a) Modify the registry so that it points at the correct folder. This is
the cleaner solution but since it involves modifying the registry, it
involves a certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that the registry
expects. This is more laborious by there is no risk involved.

Which option do you prefer? In your reply you should also post the result
of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt{Enter}
notepad c:\test.txt{Enter}


CWLee said:
Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory of') that you
see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then differed, with
the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons for
it happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this
option only if all else fails. Before we drop it altogether, let's find
out when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has really
disappeared of if it's invisible, inaccessible or hiding under a
different name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.



"When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post,
cannot be followed as shown. If the term in that address
"cwlee.System-3" is replaced with "cwlee" then I can follow the path
all the way to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click either sharing or
properties I get a screen with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest
of the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and
it says "Additional permissions are present but not viewable here.
Press Advanced to see them."

When I press Advanced another screen opens, with three tabs, labeled:
Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two items
previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key symbol, and the
word Allow), Permission(Full Control), and Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow
inheiritable permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of inheritable
permissions."

The Auditing tab has no entries on most of the screen, but near the
bottom there are two boxes, similar to the two boxes described
immediately above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an
area with the title "Change owner to". There are two nearly identical
listings: The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying
"Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you
are then able to advise me how to resolve the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

Pegasus said:
I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I
need this information to continue.

I am confused about your instructions. My interpretation is
that you wanted me to type two commands, as follows:

#1 cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2 notepad c:\test.txt

I did both of those, and reported the results. The results
of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm
very sorry. Please send them again - or at least the part
that I failed to do.

Thanks.

========================
CWLee said:
"Which option do you prefer? In your reply you should
also post the result of the following steps:"

I prefer option b, and if that doesn't work then, later,
try option a.

When I typed cmd and pressed enter, the screen opened
with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space
after the > and without a space, as follows: cacls
"c:\Documents and Settings\CWLee" > c:\test.txt In
both cases the next thing that appeared was the opening
line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened
which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't be
back at my computer for 1-2 hours.

===============================
From what you report it appears that there is exactly
one profile folder: "c:\Documents and Settings\CWLee",
and that the registry points at a non-existing folder.
Why it would do so I cannot understand - I've never seen
this phenomenon. You have two options:
a) Modify the registry so that it points at the correct
folder. This is the cleaner solution but since it
involves modifying the registry, it involves a certain
risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that
the registry expects. This is more laborious by there is
no risk involved.

Which option do you prefer? In your reply you should
also post the result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" >
c:\test.txt{Enter}
notepad c:\test.txt{Enter}



Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name
('directory of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then
differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with
this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is
not unusual although the reasons for it happening are
not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile
folder.

Since Option a) may cause your computer to drop back
by several years (considering that you're running
Win2000!), I suggest you follow this option only if
all else fails. Before we drop it altogether, let's
find out when it was last used. Here is how you can do
it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here is
how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" |
more
- Press the Enter key.
- Report every folder name ("directory of") that you
see.



"When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the
term in that address "cwlee.System-3" is replaced
with "cwlee" then I can follow the path all the way
to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click
either sharing or properties I get a screen with 3
tabs, labeled: General, Sharing, and Security. I
believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder"
checked, and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two
items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow,
no marks in deny.

Near the bottom is a statement, which is checked,
saying "Allow inheritable permissions from parent to
propagate to this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are
present but not viewable here. Press Advanced to see
them."

When I press Advanced another screen opens, with
three tabs, labeled: Permissions, Auditing, and
Owner.

The Permissions tab has an area near the top which
lists the two items previously shown [SYSTEM and
Administrators (SYSTEM-3\Administrators)], with
headings for Type(key symbol, and the word Allow),
Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to
propagate to this object."

There is another box below that one, unchecked, which
says "Reset permissions on all child objects and
enable propagation of inheritable permissions."

The Auditing tab has no entries on most of the
screen, but near the bottom there are two boxes,
similar to the two boxes described immediately above,
with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of
this item is
"Administrators(System-3\Administrators). Below that
statement is an area with the title "Change owner
to". There are two nearly identical listings: The
first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the
second has a double head symbol, followed by
"Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an
unchecked box saying "Replace owner on subcontainers
and objects."

Whew! I hope that gives you what you were asking
for, and that you are then able to advise me how to
resolve the issue.

Thanks.

=========================

message

(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the
Administrator
account; I have, for years, used a User account.
This
evening I'm unable to access it. When I'm asked
for my user
name and password, and I enter them correctly, I
get two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which
also counts
down for 30 seconds, and then disappears. Here are
the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\
to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your
network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile
cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
P

Pegasus [MVP]

You did the right thing but I failed to understand your response. It tells
me that only the Administrator has access to the CWLee profile folder. This
is inappropriate and needs fixing.

Here we go:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type the three letters cmd
5. Click the OK button
6. Type these three commands and press Enter after each of them:
xcopy /s /h /c /d "c:\Documents and Settings\CWLee\*.*" "C:\Documents
and Settings\cwlee.System-3\"
{Note: The above is a very long line that starts with [xcopy] and ends
with [-3\"].}
cacls "c:\Documents and Settings\cwlee" /e /t /g CWLee:F
cacls "c:\Documents and Settings\cwlee.System-3" /e /t /g CWLee:F
7. Reboot the machine.
8. Log on as CWLee.
9. Click Start / Run
10. Type the three letters cmd
11. Click the OK button
12. Type this command and press Enter:
set user
13. Report the value of "Userprofile".


CWLee said:
Pegasus said:
I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I need this
information to continue.

I am confused about your instructions. My interpretation is that you
wanted me to type two commands, as follows:

#1 cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2 notepad c:\test.txt

I did both of those, and reported the results. The results of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm very sorry.
Please send them again - or at least the part that I failed to do.

Thanks.

========================
CWLee said:
"Which option do you prefer? In your reply you should also post the
result of the following steps:"

I prefer option b, and if that doesn't work then, later, try option a.

When I typed cmd and pressed enter, the screen opened with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space after the > and
without a space, as follows: cacls "c:\Documents and Settings\CWLee" >
c:\test.txt In both cases the next thing that appeared was the
opening line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't be back at my
computer for 1-2 hours.

===============================

From what you report it appears that there is exactly one profile
folder: "c:\Documents and Settings\CWLee", and that the registry points
at a non-existing folder. Why it would do so I cannot understand - I've
never seen this phenomenon. You have two options:
a) Modify the registry so that it points at the correct folder. This is
the cleaner solution but since it involves modifying the registry, it
involves a certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that the registry
expects. This is more laborious by there is no risk involved.

Which option do you prefer? In your reply you should also post the
result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt{Enter}
notepad c:\test.txt{Enter}



Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory of') that
you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then differed, with
the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons
for it happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this
option only if all else fails. Before we drop it altogether, let's
find out when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has
really disappeared of if it's invisible, inaccessible or hiding under
a different name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.



"When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post,
cannot be followed as shown. If the term in that address
"cwlee.System-3" is replaced with "cwlee" then I can follow the path
all the way to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click either sharing
or properties I get a screen with 3 tabs, labeled: General, Sharing,
and Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest
of the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and
it says "Additional permissions are present but not viewable here.
Press Advanced to see them."

When I press Advanced another screen opens, with three tabs,
labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two
items previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key symbol, and
the word Allow), Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying "Allow
inheiritable permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of
inheritable permissions."

The Auditing tab has no entries on most of the screen, but near the
bottom there are two boxes, similar to the two boxes described
immediately above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an
area with the title "Change owner to". There are two nearly
identical listings: The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying
"Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you
are then able to advise me how to resolve the issue.

Thanks.

=========================


(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

(I sent this earlier, perhaps to the wrong address. I'm
sending it again.)

I did what you said, as far as I could.

As I started to type the second command, I only got as far
as:

cacls

and then a long stream of lines of text flowed on the
screen, until it eventually stopped. I then completed the
command, and another long stream of lines of text flowed.
When it stopped I entered the third command, and another
long stream of lines of text flowed. (It may be that when I
was typing the second command that I accidently hit the
return key instead of the " key - I do make mistakes like
that now and then. The " key is right next to the enter
key.)

I followed the rest of the steps, but I was unable to log in
as CWLee. I received the very same messages that I reported
with my first post, repeated here, between the +++ symbols:

++++++++++++++++++++++++++++++

.... I get two error messages. The first one counts down for
30 seconds or so, and is then replaced by the second one
which also counts down for 30 seconds, and then disappears.
Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

++++++++++++++++++++++++++++++++

So, what is the next step?

Needless to say, I'm very appreciative of your efforts on my
behalf.

Thanks again.

==========================

Pegasus said:
You did the right thing but I failed to understand your
response. It tells me that only the Administrator has
access to the CWLee profile folder. This is inappropriate
and needs fixing.

Here we go:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type the three letters cmd
5. Click the OK button
6. Type these three commands and press Enter after each of
them:
xcopy /s /h /c /d "c:\Documents and Settings\CWLee\*.*"
"C:\Documents and Settings\cwlee.System-3\"
{Note: The above is a very long line that starts with
[xcopy] and ends with [-3\"].}
cacls "c:\Documents and Settings\cwlee" /e /t /g CWLee:F
cacls "c:\Documents and Settings\cwlee.System-3" /e /t
/g CWLee:F
7. Reboot the machine.
8. Log on as CWLee.
9. Click Start / Run
10. Type the three letters cmd
11. Click the OK button
12. Type this command and press Enter:
set user
13. Report the value of "Userprofile".


CWLee said:
Pegasus said:
I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I
need this information to continue.

I am confused about your instructions. My interpretation
is that you wanted me to type two commands, as follows:

#1 cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2 notepad c:\test.txt

I did both of those, and reported the results. The
results of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm
very sorry. Please send them again - or at least the part
that I failed to do.

Thanks.

========================
"Which option do you prefer? In your reply you should
also post the result of the following steps:"

I prefer option b, and if that doesn't work then,
later, try option a.

When I typed cmd and pressed enter, the screen opened
with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space
after the > and without a space, as follows: cacls
"c:\Documents and Settings\CWLee" > c:\test.txt In
both cases the next thing that appeared was the opening
line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened
which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way
across the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't
be back at my computer for 1-2 hours.

===============================

From what you report it appears that there is exactly
one profile folder: "c:\Documents and Settings\CWLee",
and that the registry points at a non-existing folder.
Why it would do so I cannot understand - I've never
seen this phenomenon. You have two options:
a) Modify the registry so that it points at the
correct folder. This is the cleaner solution but since
it involves modifying the registry, it involves a
certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that
the registry expects. This is more laborious by there
is no risk involved.

Which option do you prefer? In your reply you should
also post the result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" >
c:\test.txt{Enter}
notepad c:\test.txt{Enter}



Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name
('directory of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and
then differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with
this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is
not unusual although the reasons for it happening
are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current
profile folder.

Since Option a) may cause your computer to drop back
by several years (considering that you're running
Win2000!), I suggest you follow this option only if
all else fails. Before we drop it altogether, let's
find out when it was last used. Here is how you can
do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here
is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*"
| more
- Press the Enter key.
- Report every folder name ("directory of") that you
see.

message


"When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the
term in that address "cwlee.System-3" is replaced
with "cwlee" then I can follow the path all the way
to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then
click either sharing or properties I get a screen
with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one
named Sharing.

The Sharing tab has "Do not share this folder"
checked, and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two
items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow,
no marks in deny.

Near the bottom is a statement, which is checked,
saying "Allow inheritable permissions from parent
to propagate to this object.

Above the previous statement there is a button
marked "Advanced" and it says "Additional
permissions are present but not viewable here.
Press Advanced to see them."

When I press Advanced another screen opens, with
three tabs, labeled: Permissions, Auditing, and
Owner.

The Permissions tab has an area near the top which
lists the two items previously shown [SYSTEM and
Administrators (SYSTEM-3\Administrators)], with
headings for Type(key symbol, and the word Allow),
Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to
propagate to this object."

There is another box below that one, unchecked,
which says "Reset permissions on all child objects
and enable propagation of inheritable permissions."

The Auditing tab has no entries on most of the
screen, but near the bottom there are two boxes,
similar to the two boxes described immediately
above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of
this item is
"Administrators(System-3\Administrators). Below
that statement is an area with the title "Change
owner to". There are two nearly identical listings:
The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the
second has a double head symbol, followed by
"Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an
unchecked box saying "Replace owner on
subcontainers and objects."

Whew! I hope that gives you what you were asking
for, and that you are then able to advise me how to
resolve the issue.

Thanks.

=========================

message

(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the
Administrator
account; I have, for years, used a User account.
This
evening I'm unable to access it. When I'm asked
for my user
name and password, and I enter them correctly, I
get two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which
also counts
down for 30 seconds, and then disappears. Here
are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\
to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your
network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile
cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
C

CWLee

Pegasus: As I monitor this newsgroup I see the 13 messages
you and I have exchanged, plus, in the past couple of hours,
a listing of "1 not downloaded". I don't know how I can
download that message, and I'm worried that it is your reply
to my message sent, per my computer, at 5:15 pm today.

If you have answered that post of mine, please either tell
me how to gain access to "not downloaded" messages, or
re-send your reply.

Many thanks.

==============================

Pegasus said:
You did the right thing but I failed to understand your
response. It tells me that only the Administrator has
access to the CWLee profile folder. This is inappropriate
and needs fixing.

Here we go:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type the three letters cmd
5. Click the OK button
6. Type these three commands and press Enter after each of
them:
xcopy /s /h /c /d "c:\Documents and Settings\CWLee\*.*"
"C:\Documents and Settings\cwlee.System-3\"
{Note: The above is a very long line that starts with
[xcopy] and ends with [-3\"].}
cacls "c:\Documents and Settings\cwlee" /e /t /g CWLee:F
cacls "c:\Documents and Settings\cwlee.System-3" /e /t
/g CWLee:F
7. Reboot the machine.
8. Log on as CWLee.
9. Click Start / Run
10. Type the three letters cmd
11. Click the OK button
12. Type this command and press Enter:
set user
13. Report the value of "Userprofile".


CWLee said:
Pegasus said:
I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I
need this information to continue.

I am confused about your instructions. My interpretation
is that you wanted me to type two commands, as follows:

#1 cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2 notepad c:\test.txt

I did both of those, and reported the results. The
results of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm
very sorry. Please send them again - or at least the part
that I failed to do.

Thanks.

========================
"Which option do you prefer? In your reply you should
also post the result of the following steps:"

I prefer option b, and if that doesn't work then,
later, try option a.

When I typed cmd and pressed enter, the screen opened
with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space
after the > and without a space, as follows: cacls
"c:\Documents and Settings\CWLee" > c:\test.txt In
both cases the next thing that appeared was the opening
line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened
which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way
across the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't
be back at my computer for 1-2 hours.

===============================

From what you report it appears that there is exactly
one profile folder: "c:\Documents and Settings\CWLee",
and that the registry points at a non-existing folder.
Why it would do so I cannot understand - I've never
seen this phenomenon. You have two options:
a) Modify the registry so that it points at the
correct folder. This is the cleaner solution but since
it involves modifying the registry, it involves a
certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that
the registry expects. This is more laborious by there
is no risk involved.

Which option do you prefer? In your reply you should
also post the result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" >
c:\test.txt{Enter}
notepad c:\test.txt{Enter}



Thank you.


(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name
('directory of') that you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and
then differed, with the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with
this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and
Settings\cwlee".
At some stage you acquired a new profile folder,
"c:\Documents and Settings\cwlee\System-3". This is
not unusual although the reasons for it happening
are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current
profile folder.

Since Option a) may cause your computer to drop back
by several years (considering that you're running
Win2000!), I suggest you follow this option only if
all else fails. Before we drop it altogether, let's
find out when it was last used. Here is how you can
do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile
folder has really disappeared of if it's invisible,
inaccessible or hiding under a different name. Here
is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*"
| more
- Press the Enter key.
- Report every folder name ("directory of") that you
see.

message


"When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my
original post, cannot be followed as shown. If the
term in that address "cwlee.System-3" is replaced
with "cwlee" then I can follow the path all the way
to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then
click either sharing or properties I get a screen
with 3 tabs, labeled: General, Sharing, and
Security. I believe you are asking about the one
named Sharing.

The Sharing tab has "Do not share this folder"
checked, and the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a
creation date (May 4, 2004).

The Security tab, in the upper portion, lists two
items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions"
categories have any checkmarks - no marks in allow,
no marks in deny.

Near the bottom is a statement, which is checked,
saying "Allow inheritable permissions from parent
to propagate to this object.

Above the previous statement there is a button
marked "Advanced" and it says "Additional
permissions are present but not viewable here.
Press Advanced to see them."

When I press Advanced another screen opens, with
three tabs, labeled: Permissions, Auditing, and
Owner.

The Permissions tab has an area near the top which
lists the two items previously shown [SYSTEM and
Administrators (SYSTEM-3\Administrators)], with
headings for Type(key symbol, and the word Allow),
Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying
"Allow inheiritable permissions from parent to
propagate to this object."

There is another box below that one, unchecked,
which says "Reset permissions on all child objects
and enable propagation of inheritable permissions."

The Auditing tab has no entries on most of the
screen, but near the bottom there are two boxes,
similar to the two boxes described immediately
above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of
this item is
"Administrators(System-3\Administrators). Below
that statement is an area with the title "Change
owner to". There are two nearly identical listings:
The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the
second has a double head symbol, followed by
"Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an
unchecked box saying "Replace owner on
subcontainers and objects."

Whew! I hope that gives you what you were asking
for, and that you are then able to advise me how to
resolve the issue.

Thanks.

=========================

message

(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the
Administrator
account; I have, for years, used a User account.
This
evening I'm unable to access it. When I'm asked
for my user
name and password, and I enter them correctly, I
get two
error messages. The first one counts down for 30
seconds or
so, and is then replaced by the second one which
also counts
down for 30 seconds, and then disappears. Here
are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and
Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\
to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your
network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile
cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see
when you examine the access permissions to this
folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?
 
P

Pegasus [MVP]

I am aware that you're keen to resolve your problem and I'm happy to assist
you as far as possible. Sometimes there will be unavoidable delays because
we live in different time zones: At times I sleep while you're awake and
vice versa and at times I have other commitments. Continuing this discussion
by EMail is not really an option. Not only would it deprive other newsgroup
readers of the opportunity to see how you resolved your problem but it would
also bypass the valuable "peer review" facility of newsgroups. Anything I
write here is up to scrutiny and if I should issue some incorrect or
potentially damaging advice then one of my peers would point it out
immediately.

Let's summarise the current situation:
- You have an existing profile folder C:\Documents and Settings\cwlee
- Only an administrator has access to this folder. This is incorrect.
- You copied this profile folder to the folder C:\Documents and
Settings\cwlee.System-3
- You then set the correct permissions for the folder C:\Documents and
Settings\cwlee.System-3
- When logging on as cwlee, you still have permission problems.

There are a couple of inconsistencies here:
1. Since the folder C:\Documents and Settings\cwlee.System-3 exists,
Windows should not access the folder C:\Documents and Settings\default
user -
yet it does.
2. Since you set the correct permissions of the folder
C:\Documents and Settings\cwlee.System-3, you should be able to log on
without a problem.

Let's try and find out what's going on. To avoid typographical errors, I
want you to run the following commands in a batch file. Do this:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type this: notepad c:\Lee.bat
5. Click the OK button
6. Allow a new file to be created.
7. Copy and paste the following lines into the notepad session.
Do *not* retype them!
@echo off
set prof=C:\Documents and Settings\cwlee.System-3
set cryp=Application Data\Microsoft\CryptnetUrlCache
dir /ad "%prof%\.." > c:\test.txt
echo Please wait . . .
for /F "delims=" %%a in ('dir /ad/b "%prof%"') do (
echo Processing "%prof%\%%a"
cacls "%prof%\%%a" >> c:\test.txt
)
cacls "%prof%\%cryp%" >> c:\test.txt
notepad c:\test.txt
8. Save & close the file.
9. Click Start / Run
10. Type the five letters cwlee
11. Click the OK button.
12. Wait until the program has finished, then copy and paste what
you see into your reply.

FYI: I'm posting this note at 4pm.
 
C

CWLee

Good to hear from you again. See my comments inserted into
your message, and preceded by +++ symbols.

Pegasus said:
I am aware that you're keen to resolve your problem and I'm
happy to assist you as far as possible. Sometimes there
will be unavoidable delays because we live in different
time zones: At times I sleep while you're awake and vice
versa and at times I have other commitments.

+++ I agree and understand completely. I did not mean to be
inappropriate in my comments. I am quite willing to work at
the proper pace - I was just worried that communication had
been broken off, inadvertantly, due to "not downloaded"
messages. (My system still shows 1 such message.)
Continuing this discussion by EMail is not really an
option. Not only would it deprive other newsgroup readers
of the opportunity to see how you resolved your problem
but it would also bypass the valuable "peer review"
facility of newsgroups. Anything I write here is up to
scrutiny and if I should issue some incorrect or
potentially damaging advice then one of my peers would
point it out immediately.

+++ Again, I agree completely. I was not trying to avoid
working through the newsgroup - just worried that you had
sent me a message which I was not able to receive.
Let's summarise the current situation:
- You have an existing profile folder C:\Documents and
Settings\cwlee
- Only an administrator has access to this folder. This is
incorrect.
- You copied this profile folder to the folder
C:\Documents and Settings\cwlee.System-3
- You then set the correct permissions for the folder
C:\Documents and Settings\cwlee.System-3
- When logging on as cwlee, you still have permission
problems.

+++ Yes, I believe you have correctly summarized the
situation, with a more technical vocabulary than I would
use.
There are a couple of inconsistencies here:
1. Since the folder C:\Documents and
Settings\cwlee.System-3 exists,
Windows should not access the folder C:\Documents and
Settings\default user -
yet it does.
2. Since you set the correct permissions of the folder
C:\Documents and Settings\cwlee.System-3, you should be
able to log on
without a problem.

Let's try and find out what's going on. To avoid
typographical errors, I want you to run the following
commands in a batch file. Do this:

+++ As I review what you suggest I see two problems to
discuss with you first. First, the desktop computer that
has the problem we have been discussing is not online. I
have a second desktop computer, 2 feet away, which I use for
online activities. Thus I can't copy and paste something
directly from your email, which I read on my online
computer, into the notepad of the computer with the problem.

+++ I can copy onto a disk from one machine, and place that
disk on the other machine, and then copy and paste.

+++ The second problem (#2) is being sure that I have copied
EXACTLY what you want me to copy. There may be line breaks
and/orspaces inserted into what you typed and what my
machine sees, due to different margins, etc. Should I worry
about that?

+++ Just to be safe, please confirm that the first item to
be copied is the symbol @ and the last one is t Do I
have that correct? I have also shown it below between lines
of ### symbols, to ensure that we are talking about exactly
the same text.
1. Reboot the machine.

+++ When you have suggested this before, I have used the
"Restart" function. Perhaps I should have been turning the
machine off completely, and then after a minute or so
turning it back on?
2. Log on as administrator
3. Click Start / Run
4. Type this: notepad c:\Lee.bat
5. Click the OK button
6. Allow a new file to be created.
7. Copy and paste the following lines into the notepad
session.
Do *not* retype them!
##############################

@echo off
set prof=C:\Documents and Settings\cwlee.System-3
set cryp=Application Data\Microsoft\CryptnetUrlCache
dir /ad "%prof%\.." > c:\test.txt
echo Please wait . . .
for /F "delims=" %%a in ('dir /ad/b "%prof%"') do (
echo Processing "%prof%\%%a"
cacls "%prof%\%%a" >> c:\test.txt
)
cacls "%prof%\%cryp%" >> c:\test.txt
notepad c:\test.txt
###########################

8. Save & close the file.
9. Click Start / Run
10. Type the five letters cwlee
11. Click the OK button.
12. Wait until the program has finished, then copy and
paste what
you see into your reply.

FYI: I'm posting this note at 4pm.

+++ My machine shows it was received here at 7:02am. Sounds
like you are in NZ, Australia - or one of those time zones.
I'm in Los Angeles, California.

+++ Again, I'm very comfortable working with you via the
newsgroup, and am not rushing you. I can't always respond
immediately either.

+++ Best regards.

============================
 
P

Pegasus [MVP]

See below - ***.

CWLee said:
Good to hear from you again. See my comments inserted into your message,
and preceded by +++ symbols.



+++ I agree and understand completely. I did not mean to be inappropriate
in my comments. I am quite willing to work at the proper pace - I was
just worried that communication had been broken off, inadvertantly, due to
"not downloaded" messages. (My system still shows 1 such message.)


+++ Again, I agree completely. I was not trying to avoid working through
the newsgroup - just worried that you had sent me a message which I was
not able to receive.


+++ Yes, I believe you have correctly summarized the situation, with a
more technical vocabulary than I would use.


+++ As I review what you suggest I see two problems to discuss with you
first. First, the desktop computer that has the problem we have been
discussing is not online. I have a second desktop computer, 2 feet away,
which I use for online activities. Thus I can't copy and paste something
directly from your email, which I read on my online computer, into the
notepad of the computer with the problem.

+++ I can copy onto a disk from one machine, and place that disk on the
other machine, and then copy and paste.
*** If you mean "flash disk", fine. If you mean "floppy disk" then
*** it's time to move into the new century and get a flash disk or
*** two. It's also time to network both PCs.
+++ The second problem (#2) is being sure that I have copied EXACTLY what
you want me to copy. There may be line breaks and/orspaces inserted into
what you typed and what my machine sees, due to different margins, etc.
Should I worry about that?
*** Yes, but I deliberatly kept my lines short in order to avoid
*** this issue.
+++ Just to be safe, please confirm that the first item to be copied is
the symbol @ and the last one is t Do I have that correct?
*** Yes, you do.
I have also shown it below between lines of ### symbols, to ensure that we
are talking about exactly the same text.


+++ When you have suggested this before, I have used the "Restart"
function. Perhaps I should have been turning the machine off completely,
and then after a minute or so turning it back on? *** Restarting is sufficient.


###########################
*** Look fine.
+++ My machine shows it was received here at 7:02am. Sounds like you are
in NZ, Australia - or one of those time zones. I'm in Los Angeles,
California.
*** Australia is where I was two years ago. You need to add
*** 9 hours from your time to get Central European time. You
*** won't hear much from me after 3pm your time.
+++ Again, I'm very comfortable working with you via the newsgroup, and am
not rushing you. I can't always respond immediately either.
*** No worries, as they say in Oz.
 
C

CWLee

You wrote:

*** If you mean "flash disk", fine. If you mean "floppy
disk" then
*** it's time to move into the new century and get a flash
disk or
*** two.

Is a flash disk the same as what my friends call a memory
stick? Plugs into a USB socket, and it about the size of a
cigarette. I have a few of those, and I do use them for
backup and transfer of data between computers and to
friends' computers.

*** It's also time to network both PCs.

Let's work on one problem at a time. :)

Thanks.

I'll try what I think you mean as a flash disk - and what I
call a memory stick. Will report the results to you here.

=============================
 
C

CWLee

I copied the command you sent, and used it as you
instructed.

Here is how that command looks, between the ### lines, as
copied from your email and as pasted into the notepad
session:

###################################

@echo off
set prof=C:\Documents and Settings\cwlee.System-3
set cryp=Application Data\Microsoft\CryptnetUrlCache
dir /ad "%prof%\.." > c:\test.txt
echo Please wait . . .
for /F "delims=" %%a in ('dir /ad/b "%prof%"') do (
echo Processing "%prof%\%%a"
cacls "%prof%\%%a" >> c:\test.txt
)
cacls "%prof%\%cryp%" >> c:\test.txt
notepad c:\test.txt

##################################

Anyway, after I clicked the OK button in your step 11. here
is what came up on a box:

Cannot find the file 'cwlee' (or one of its components).
Make sure the path and filename are correct and that all
required libraries are available.

So, I await your next set of instructions.

Let me share a bit more of my goals and thinking with
respect to this problem.

I'm not locked into any particular account names, either of
the Administrator or of me as a user. What I want very much
to retrieve are the various preferences, settings, and style
changes I had accumulated with my user account. Those
included changed icons, some icons removed from the desktop,
and other cosmetic items. More importantly, there were also
preferences, settings, and style changes incorporated into
my use of Word and Excel, as well as all my internet
connection settings so that I could use (occasionally)
Outlook Express for email, and Internet Explorer for web
access. It would be fine with me if all those could be
retrieved and made available on the Administrator account,
or on some user account of whatever name, or both.

Before losing access to my user account I did, about once a
month, connect to the internet in order to retrieve any
updates for Windows 2000pro, and to update my AV program,
Avast. That access was usually for only 30 minutes at a
time, and the rest of the time I operated offline, with 99%
of my usage being Word and Excel. (My normal email and web
activities I do on my other computer.)

Before losing access to my user account I did, also, have my
two computers linked by cable so that each could access the
other. I'm pretty sure I can reestablish that once I regain
the full use of my user account.

Anyway, I really and truly appreciate the time and effort
you have expended trying to understand my situation, and
remedy it.

================================
 
P

Pegasus [MVP]

Sorry, Step 10 should read:
10. Type this: c:\cwlee.bat
so that it is in agreement with Step 4:
4. Type this: notepad c:\Lee.bat

The only way to retrieve your various settings is to restore access to your
profile.
 

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