USB stopped working after upgrade to WIN XP Pro

[Jamal Mubarik]

Hi All:
I just upgraded 3 week old HP zd7000 Series Laptop (moel
cl188) to xp professional from home edition. I cannot get
USb ports to recognize anything. I have disabled power
management per Microsoft. I have re-installed the chipset
utility. I have uninstalled and reinstalled USB Root Hubs.

I would be grateful for any suggestions.

Thanks

Jamal

 

[Rick \Nutcase\ Rogers]

Hi,

You may need system-specific drivers from HP, you should check with their
support. In the meantime:

General USB Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[S.Sengupta]

Hi,
visit manufacturer's site to get the latest driver.
see:-General USB Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

regards,
ssg MS-MVP
pronetworks.org

 

[Plato]

I just upgraded 3 week old HP zd7000 Series Laptop (moel
cl188) to xp professional from home edition. I cannot get

Laptops are often designed for one OS only ie the OS it came with.
Contact HP for the fix, assuming it's been developed.

 

[JBolduc]

Laptops are often designed for one OS only ie the OS it came with.
Contact HP for the fix, assuming it's been developed.

Did you try uninstalling the USB controllers? I had the same exact
problem, and simply uninstalled the USB controllers, rebooted, and
they reinstalled and are able to detect devices again.