USB problem after upgrading to XP Home

[Martin L]

A friend of mine just upgraded form win 98 to XP Home SP2.

Everything work fine except his MP3 player. When he plug the device, windows
tell that a new hardware is found and is asking for the drivers.

XP is not supposed to ask for a driver and the manufacturer tell the same.
They only have win98 drivers.
I did a test with my flash drive Sandisk and I have the same problem.

The printer which is USB too works just fine as the scanner.

Any idea ?

 

[Ron Martell]

A friend of mine just upgraded form win 98 to XP Home SP2.

Everything work fine except his MP3 player. When he plug the device, windows
tell that a new hardware is found and is asking for the drivers.

XP is not supposed to ask for a driver and the manufacturer tell the same.
They only have win98 drivers.
I did a test with my flash drive Sandisk and I have the same problem.

The printer which is USB too works just fine as the scanner.

Any idea ?

Go to the computer/motherboard manufacturer's website and download and
install the latest Windows XP drivers for that specific model number.

If that does not resolve the issue open Control Panel - System -
Hardware - Device Manager and uninstall all of the USB items listed.
Then reboot the computer immediately and let it redetect the USB ports
and reload the drivers for these.

Good luck

Ron Martell Duncan B.C. Canada

 

[Martin L]

Already tried this with no results.

Go to the computer/motherboard manufacturer's website and download and
install the latest Windows XP drivers for that specific model number.

If that does not resolve the issue open Control Panel - System -
Hardware - Device Manager and uninstall all of the USB items listed.
Then reboot the computer immediately and let it redetect the USB ports
and reload the drivers for these.

Good luck

Ron Martell Duncan B.C. Canada