USB ports won't work with storage devices

[Guest]

I am using XP SP-2. USB ports work with my printer and camera but if I plug
in a storage device (flash drive or MP3 player) the found new hardware
message comes up and the new hardware wizard launches and can not find the
software needed (drivers?). This process fails. If I look in device
manager, the device shows up in "other devices", not under USB, and
properties indicate the device is not working (with a message that no driver
is loaded. Any suggestions? Tnanks!

 

[Thorsten Matzner]

I am using XP SP-2. USB ports work with my printer and camera but if I plug
in a storage device (flash drive or MP3 player) the found new hardware
message comes up and the new hardware wizard launches and can not find the
software needed (drivers?). This process fails. If I look in device
manager, the device shows up in "other devices", not under USB, and
properties indicate the device is not working (with a message that no driver
is loaded. Any suggestions? Tnanks!

See "General USB troubleshooting in Windows XP"
(http://support.microsoft.com/?kbid=310575).