USB MP3 Player Not Showing Up As Drive

[Guest]

I have a Philips PSA232/17 MP3 player that I am trying to hook up to my
eMachines T2858 system running Windows XP. Problem is, when I plug it in,
Windows detects a MTP - Windows Portable Device but does not detect a flash
drive. I have called Philips and they said that it must also be detected as a
drive in explorer and recomended that I try it on another system. I did, and
it worked on two different systems (another eMachine similar to mine and a
Dell of unknow type both running XP) I have read many of the other posts and
have tried the following...

Upgrade XP to SP2 - still didn't work

Tried to update Standard Enhanced PCI to USB Host Controller
(USB 2.0 to my understanding)
-Microsoft Upgrade said that the driver was current and did not need
updating

Tried to update USB Mass Storage Device
-Microsoft Upgrade said that the driver was current and did not need
updating

Unistalled all USB devices (controllers and hubs) and then plug in MP3 player
-System reinstalled all USB controllers and hubs and found MTP -
Windows Portable Device but still no drive.

Changed drive letters on CD/DVD drive and 4 mapped? card reader drives to
V,W,X,Y,and Z to remove potential conflict with flash drive.
-Same thinng, MTP - Windows Portable Device

I am complete baffled here. I want to just take this MP3 player back but
since it works on other systems I am not convinced that a different MP3
player would be any different.

Anyone have any ideas???

Thanks,
Justin

 

[granjan]

It seems that this is a common problem. I, too, am experiencing the same
kind of problem on my Dell Dimension 8400 (6-mos old). I have seen this
problem on several newsgroups/forums but nobody has an answer yet. Dell is
trying to come up with something since the computer is still in warranty,
but so far nothing has helped.
If I come up with something I will pass the info along to this newsgroup.

 

[granjan]

After a lot of trial and error I have narrowed my problem down to this:
If I unplug my Dell AIO 942 printer the mp3 player works perfectly. If I
plug the printer back in, then plug the player back in, the computer won't
recognize it. Now what's up with this? All I have plugged into usb ports
is the printer, a Westell dsl modem provided by Bellsouth and my dell mouse.
Not a perfect solution, but at least I can make it work when I need to.
Janice