USB Mouse switches on and off intermittently on its own.

[Guest]

I have recently installed Windows XP and discovered that my Maxtron optical
Mouse attached to one of the USB ports, hitherto working perfectly, is now
malfunctioning. I have also newly gotten a Surge Protector. The Mouse appears
not to be recognised by Windows. It switches on and off from the USB port
intermittently on its own invariably whenever power fluctuates. This often
disrupts my work and prompts me to always disconnect and reinsert the Mouse
before I could continue working. I would appreciate if a solution could be
provided, please. Thank you.

 

[smlunatick]

I have recently installed Windows XP and discovered that my Maxtron optical
Mouse attached to one of the USB ports, hitherto working perfectly, is now
malfunctioning. I have also newly gotten a Surge Protector. The Mouse appears
not to be recognised by Windows. It switches on and off from the USB port
intermittently on its own invariably whenever power fluctuates. This often
disrupts my work and prompts me to always disconnect and reinsert the Mouse
before I could continue working. I would appreciate if a solution could be
provided, please. Thank you.

Check in the Windwos XP Device Manager, under HID / Mouse / USB ports
and make sure that the power optiont " Allow Windows to to power off
to device...." is not enabled. XP by default sets most USB devices to
be permitted to have its power turned down/off.

 

[Guest]

Check in the Windwos XP Device Manager, under HID / Mouse / USB ports
and make sure that the power optiont " Allow Windows to to power off
to device...." is not enabled. XP by default sets most USB devices to
be permitted to have its power turned down/off.

 

[Guest]

Check in the Windwos XP Device Manager, under HID / Mouse / USB ports
and make sure that the power optiont " Allow Windows to to power off
to device...." is not enabled. XP by default sets most USB devices to
be permitted to have its power turned down/off.

The problem appeared alleviated after disabling that option but I am sorry
it still persists on a less frequent scale, please.

 

[Gray_Wolf]

The problem appeared alleviated after disabling that option but I am sorry
it still persists on a less frequent scale, please.

If that's not a wireless mouse I'd consider the possibility of an
intermittant connection from a broken wire in the mouse cord/cable.
That's happen eventually to every wired mouse I ever had.

 

[Guest]

Check in the Windwos XP Device Manager, under HID / Mouse / USB ports
and make sure that the power optiont " Allow Windows to to power off
to device...." is not enabled. XP by default sets most USB devices to
be permitted to have its power turned down/off.

 

[smlunatick]

The problem appeared alleviated after disabling that option but I am sorry
it still persists on a less frequent scale, please.



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What "other" wireless devices do you have in the area? (include
wireless telephones)

Is the mouse a "rechargable" model?

 

[w_tom]

The job of a power supply is to provide perfect power no matter how
'dirty' that electricity is on AC mains. UPS in battery backup mode
will output the 'dirtiest' electricity a computer will typically see.
If computer's power supply is in a clone system where supply was
bought on price, then power supply may be missing many essential
functions required to make 'dirtiest' electricity from a UPS
irrelevant.

Nothing in standard AC power should cause problems in a computer.
That UPS may output electricity so 'dirty' as to even damage some
small electric motors and power strip protectors. But power supply in
a computer must be so robust as to even make that electricity
irrelevant. Power to mouse should never even see anomoly created by
the UPS. And finally, UPS should not be repeatedly switching into
battery backup mode. That UPS switching could be symptoms of
defective household wiring.

 

[Guest]

The job of a power supply is to provide perfect power no matter how
'dirty' that electricity is on AC mains. UPS in battery backup mode
will output the 'dirtiest' electricity a computer will typically see.
If computer's power supply is in a clone system where supply was
bought on price, then power supply may be missing many essential
functions required to make 'dirtiest' electricity from a UPS
irrelevant.

Nothing in standard AC power should cause problems in a computer.
That UPS may output electricity so 'dirty' as to even damage some
small electric motors and power strip protectors. But power supply in
a computer must be so robust as to even make that electricity
irrelevant. Power to mouse should never even see anomoly created by
the UPS. And finally, UPS should not be repeatedly switching into
battery backup mode. That UPS switching could be symptoms of
defective household wiring.

I just can't understand why the hanging or switching off of the Mouse
coincides with a click sound from the UPS with AVR and a monitoring RUPS
program, please.

 

[w_tom]

I just can't understand why the hanging or switching off of the Mouse
coincides with a click sound from the UPS with AVR and a monitoring RUPS
program, please.

Nobody can with such limited number of facts. For example, is the
UPS connected to a computer serial port? I don't see where that
connection was listed as existing or not installed. I don't see
where information from Device Manager and System (event) logs are
provided. I don't see numbers for +5 volts (red wire). Without basic
facts, then others can only speculate.

Meanwhile, why is that UPS switching more than maybe once a year?
If switching daily, then more serious problems exist making the mouse
problem secondary - a canary in the coalmine. Many questions to ask
and information to post for more useful answers.

 

[smlunatick]

I just can't understand why the hanging or switching off of the Mouse
coincides with a click sound from the UPS with AVR and a monitoring RUPS
program, please.



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The clicking sound is indicating that the UPS is switching back/forth
onto/from the battery. It could be that the UPS monitoring system is
"powering" down the USB ports.

 

[Guest]

The clicking sound is indicating that the UPS is switching back/forth
onto/from the battery. It could be that the UPS monitoring system is
"powering" down the USB ports.

Thanks so much. This is most likely to be the answer. I have now switched
over to a serial port, please.

 

[Guest]

The clicking sound is indicating that the UPS is switching back/forth
onto/from the battery. It could be that the UPS monitoring system is
"powering" down the USB ports.

I am still baffled, though, that this same UPS monitoring system was not
"powering" down the USB ports before the advent of Windows XP and a new surge
protector on my computer system. I was earlier using Windows 2000
Professional and an ordinary multiple socket extension box.