USB Mass Storage Device

[Lee]

I'm having the most frustrating time trying to get
Windows XP Pro to install drivers for a USB Mass Storage
Device or a USB 2.0 HS xD/SD card reader!

I'm not sure if anyone else has come across this problem,
but here are the circumstances behind it.

I've had a Fujifilm A405 camera bought for me for Xmas -
pretty straight forward camera, easy to use with a direct
USB 1.1 link from camera to PC. I installed the software
following the instructions but when I plugged the cable
in, the system tried to install a USB Mass Storage
Device - fair enough I thought. I clicked on the option
allowing windwos to 'automatically install the best
drivers' - it tried to, and then stopped and threw up a
window saying it couldn't continue as it had a 'Data
Error - cyclic redundancy check'.

Okay, i checked out a few things and read that maybe I
shouldn't use a hub to plug the camera into - so juggled
a few cables and tried it straight into the PC - still
the same result - 'Data Error - CRC' (as above).

Off I shoot to the local PC Store to buy a card reader -
picked up a Dazzle xD/SD USB 2.0 card reader - plugged it
in - P&P see's it as a USBHS xD/SD Card reader, then
tries to install the USB Mass Storage Device drivers and
gives me the 'Data Error - CRC' message again!!

I thought at first that this may be to do with the fact I
don't have any USB 2.0 ports working on the PC - so I
contact ASUS - the MB manufacturer - and they sent me
through a patch, which worked fine and gave me a USB 2.0
hub. Unplugged the card reader, unintalled it from device
manager, re-booted the system and start again. STILL THE
SAME RESULT!!! 'DATA ERROR - CRC'!!!

It's driving me crazy - i simply can't think of anything
else other than the actual USB drivers that XP is looking
for are corrupt on my system? I've looked everywhere for
the files I need to replace them but can't find them
anywhere - can anyone help?

ASUS sent me another email today suggesting that the
NVidia Nforce2 based motherboards have problems /
compatability issues with XP. They also suggested I
should buy a PCI USB 2.0 card and that this should solve
my problem? I don't see it working personally as I think
the fault lies with XP itself.

Just as an aside - the camera works fine on my system as
a webcam - so I know the problem isn't with the camera.

Thanks in advance to anyone who might be able to help!

Frustratedly,

Lee.

 

[Robert Tuck]

Either your WinXP CD is dirty or bad or the file it needs has been
corrupted. Where is it trying to get the drivers from?

 

[Lee]

I really have no idea, when the hardware installation
screen comes up, I simply click on the 'install the
software automatically' option, and I assume Windows XP
goes off and looks for the drivers, where ever they live
on the system.

Now bare in mind that the camera, a Fujifilm A405, works
fine on the system as a webcam - the system see's it in
PC mode just fine. I wonder now if it could be a problem
with the xD Picture cards it uses? I'm clutching at
straws though......

Thanks in advance for any further help.

 

[Robert Tuck]

Lee,
A Cyclic Redundancy Check (CRC) is a method of verifying the integrity of a
file. The message you're getting is related to a corrupted file or a bad
read. Are you putting in a CD for it to read, or is it just searching the
hard drive for the file? If it is not prompting you for the Windows XP CD,
it is probably reading from somewhere on your hard drive. If you have a
WinXP CD, trying inserting that and telling it to search the CD instead of
"automatically install the best driver".

 

[Lee]

Robert,

I can't say 100% thank you, because I fear that the
solution to this problem has been stumbled upon rather
than actually solved!

Having taken your advice and stuck in the XP CD, the
system tried to read from it, but instead still insisted
on installing the drivers from the hard drive. The on
thing that changed this time that they recognised the
card reader as a USB 2.0 Device, rather than the USBHS
Card Reader.

Seeing this change, i stuck in the driver disc that came
with the reader and pointed the driver install routine at
the W2K drivers - which is saw, moaned about but
installed anyway....

The system now has a new removable hard drive that is the
card reader / cards and I can access my images! Not bad
for nearly a weeks work trying to get it sorted.

I really do have to say thank you very much for your 'use
the CD' suggestion, because I fear if i had not tried
that, i'd still have been sat here with no working reader!

Thanks a lot and here's wishing you a happy and
prosperous 2004!

Lee.