USB Hard Drive

[Guest]

I have Vista Home and have connected an ide hard drive in an external HD
enclosure via USB. This will work, but everytime i reboot the PC I either
have to turn off the external HD or unplug the USB to get Windows to
recognize it.

Any help would be appreciated.

Thanks
Don

 

[Carey Frisch [MVP]]

Download and install the following update:

Reliability update for the USB stack in Windows Vista
http://support.microsoft.com/kb/925528

--
Carey Frisch
Microsoft MVP
Windows Client

--------------------------------------------------------------------------------------------------

:

|I have Vista Home and have connected an ide hard drive in an external HD
| enclosure via USB. This will work, but everytime i reboot the PC I either
| have to turn off the external HD or unplug the USB to get Windows to
| recognize it.
|
| Any help would be appreciated.
|
| Thanks
| Don

 

[Richard Urban]

Two work arounds exist.

1. Connect the external USB drive to an add-in USB card. The drive will
not be detected until well into the Windows startup cycle (always works).

2. Go into the bios and turn of all USB support for legacy devices
(sometimes works).

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User

 

[Richard Urban]

Carey. Need your assistance please. I know you have done a lot along these
lines.

About 1 month ago I tried to install the update from this link and was
unsuccessful. At the end of the day I shut the computer down. The next day,
upon starting up I was presented with the Windows Not Genuine window. I did
not put 2 and 2 together. I went back to an image file I had created a few
days before and everything has been fine since.

After seeing your post I tried again. When I clicked on the validate button
Internet explorer froze. I had to kill the process. I rebooted the computer
and again was presented with Windows Not Genuine.

This time I would like to try to trouble shoot the problem. I would like to
find out if this is an anomaly with my particular setup. I am also going to
try to recreate this error on my other computer after loading Vista onto it.
Do you have any thoughts or ideas. Vista is my from my MSDN subscription and
uses the subscription key.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User

 

[Guest]

Thanks

I did that and it did not change anything. If I unplug the USB or turn off
the hard drive and turn it back on, everything works fine. If I just boot the
PC it does not see the hard drive.

Thanks

 

[R. McCarty]

Are you plugging the external drive into a port (socket) on the PC
or from an expansion hub ? Also is the drive getting it's power
from a wall outlet or derived from the USB +5/Ground lines ?
Some USB externals power the drive from the USB VBus/Gnd
lines and if the device requires in excess of 500 mA may not be
detected or spin up properly.

You may want to check your BIOS settings for an option called
"USB Legacy". Having this enabled can sometimes cause issues
with certain external USB drives.

 

[Jane C]

Richard, I noticed a similar thing when downloading from the download
center - IE would appear to freeze on the validation. I left it for a
couple of minutes until it eventually completed the validation check and
proceeded to the download page. Under XP validation took mere seconds, but
it certainly does seem to take a long time under Vista.