USB driver uninstalling problem

G

Guest

I have stupidly installed a non-Microsoft compliant cd to install a USB
driver for my mobile phone. It stopped me using the internet, I managed to
uninstall it, but now it keeps reinstalling itself and thus stopping my
internet.

We are on Windows XP.

What can I do to completely get rid all traces of this driver from my
computer.

Please help me resolve this issue.

Cheers
 
T

Thorsten Matzner

Ibizamotters said:
I have stupidly installed a non-Microsoft compliant cd to install a USB
driver for my mobile phone. It stopped me using the internet, I managed to
uninstall it, but now it keeps reinstalling itself and thus stopping my
internet.

See "How to Restore the Operating System to a Previous State in
Windows XP" (http://support.microsoft.com/?kbid=306084).
 
P

Philip Andrews

Hi,

Ibizamotters said:
I have stupidly installed a non-Microsoft compliant cd to install a USB
driver for my mobile phone. It stopped me using the internet, I managed
to
uninstall it, but now it keeps reinstalling itself and thus stopping my
internet.
We are on Windows XP.
What can I do to completely get rid all traces of this driver from my
computer.
Please help me resolve this issue.

You may have to edit the XP Registry to make sure of removing it all -
but that's not something to try casually. Questions:

1) What was the name of the USB device?
2) What did the USB driver installer add in Device Manager, if anything?
3) Did you use Add/Remove Programs in Control Panel to try to get rid of the
driver, and if so, what was the program or element name?

Let me know -

Philip
 

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