USB devices won't work!!!

[GRITS]

I bought a new scanner. The computer indicated that
there are no USB devices. My printer does not work
either. How do I switch the USB ports back on?
HELP!!!!

 

[cimex]

Both of these devices may need current, XP-compatible drivers. Note the
model numbers, and download the drivers from the manufacturers' web sites.

 

[Guest]

-----Original Message-----
I bought a new scanner. The computer indicated that
there are no USB devices. My printer does not work
either. How do I switch the USB ports back on?
HELP!!!!
.
Go to control panel, administrative tools, computer

management. When the dialog box opens, in the left pane,
click on device manager. Then in the right pane click on
universal serial bus controllers. Click on each port to
see if it is enabled.