USB devices register in device manager but don't appear in my comp

[Guest]

Hi,

I am running XP Pro SP2, when I insert a USB mass storage device such as a
USB Key or external hard drive, the computer recognizes the device and it
appears correctly in device manager but it does not appear in My Computer as
an assigned drive. Only when I log out and then log back in does the device
appear in My Computer. Why is this?

Thank you for any responses

 

[Guest]

Update the driver for the USB devices:

1. Click Start, click Run, type devmgmt.msc, and then click OK.
2. Double-click the type of device that you want to update.
3. Double-click the specific device that you want to update.
4. Click the Driver tab, and then click Update Driver.
5. Follow the instructions in the Hardware Update Wizard.
6. Repeat steps 2 through 5 for each USB device

Raj

 

[Guest]

Hi Raj,

Tried your suggestion below, no joy. Drivers are up to date. However I
have investigated further and can provide some more info on my problem.

When I'm logged on as local admin, the system recocgnizes the USB storage
devices AND they appear in My Computer with their assigned drive letter.
However if I insert the device whilst logged on as a domain user, even with
full admin rights, the device does not register with My Comp despite device
manager knowing its there. This leads me to believe it has something to do
with the way XP assigns drive letters whilst on the domain. I will ley my
administrator know this on Monday but if you have any further suggestions I
would be most gratefull for them.