USB 2.0 not recognized as Hi-Speed USB 2.0

[Guest]

Hello, thanks in advance for any help.

I am running Windows XP Pro with SP2. I have an MSI KT4V series (MS-6712)
mainboard with a USB 2.0 pinhead. MSI added a note at the bottom of the
appropriate users guide page stating, “The USB 2.0 technology is downward
compatible with USB 1.1 spec. To use the USB 2.0 ports, you have to install
the USB 2.0 driver, which is supplied by Microsoft for Windows 2000 and XP.
If you have any problems regarding the USB 2.0 driver, please visit the
Microsoft Web site. . . . .â€

I have installed a Vantec card reader with a USB 2.0 port, to provide those
functions accessible from the front of my system. The Vantec device is
plugged into the USB 2.0 pinhead on the mainboard. All seems well until I
plug my new Sandisk Cruzer Micro USB flash drive in the (purported) USB 2.0
port. I receive a notice from the system reading, “.!> This device can
perform faster. This USB device can perform faster if you connect it to a
Hi-Speed USB 2.0 port. For a list of available ports, click here.†Four of
those six ports are taken, and if I disable the fifth and sixth in the BIOS,
the Vantec card reader lights up but its USB port is dead. So, one might
conclude the port is only kind of being identified as a 2.0 port by the OS.
It is all over my head; thus, I’m here asking questions.

Having SP1 then SP2 installed, I would have thought this USB 1.1 to USB 2.0
problem would have been left far in the past. Is there a USB 2.0 driver that
would address this? If not, does anyone have any idea what is really going
on here? Does anyone have a solution to suggest, outside of ignoring it?

Thanks Again,

quillwrite

 

[Yves Leclerc]

The driver is supposed to be in the Service Pack 2. However, you may need to
install the motherboard drivers and if you have a VIA chipset, you may also
need their USB filter drivers.


Also, since you state that your disable a USB port, the Vantec card reader
activates. This could mean the the PC's power supply can not deliver enough
power for all your USB ports and devices.

 

[Guest]

Thank You Yves,

I will check the mainboard CD for the VIA USB filter drivers etc. I
apologise for being unclear in the first post with regard to disabling the
5th & 6th USB ports. I did have power to the Vantec unit prior to disabling
5 & 6. I only have 4 USB ports on the back of the machine and thought I
might free up some communication by disabling 5 & 6. Instead, it disabled
the USB to the Vantec unit. So, 5 & 6 are the USB 2.0 pinhead? 5 & 6 were in
the list of available ports; thus, my confusion. Does this mean the device
isn't really USB 2.0? Vantec also has drivers for 98SE and 2000, none for
XP. Will the 2000 drivers cause trouble?

Thank you again,

quillwrite

 

[dp]

Well, I tried the USB 2.0 patch from the Mainboard CD, no change, and
tried the VIA Chipset drivers from the Mainboard CD, no change from this
either. Since it does work, USB 1.1 speeds, I may have to just live with
it? Unless there are more things to try.

Thank You,

quillwrite

Thank You Yves,

I will check the mainboard CD for the VIA USB filter drivers etc. I
apologise for being unclear in the first post with regard to disabling the
5th & 6th USB ports. I did have power to the Vantec unit prior to disabling
5 & 6. I only have 4 USB ports on the back of the machine and thought I
might free up some communication by disabling 5 & 6. Instead, it disabled
the USB to the Vantec unit. So, 5 & 6 are the USB 2.0 pinhead? 5 & 6 were in
the list of available ports; thus, my confusion. Does this mean the device
isn't really USB 2.0? Vantec also has drivers for 98SE and 2000, none for
XP. Will the 2000 drivers cause trouble?

Thank you again,

quillwrite






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