usability issues

  • Thread starter Thread starter reema via AccessMonster.com
  • Start date Start date
reema said:
can you say some

Please define what a usability issue is.

Access is a difficult program. You actually have to learn some things rather
than being able to just plonk around like you can in many other programs.

Analogy:

Word is a tricycle. You can plop the average toddler on one and they are riding
it in no time.

Excel is a bicycle. Almost anyone can learn to ride one, but it takes a bit of
time and a bit more physical ability than you would find in a toddler.

Access is a unicycle. Much more difficult, takes a lot longer to master, and
many people will never get it down cold. Oh, and you have begin by assembling
the unicycle using instructions written in a language you must learn first and
with tools that you have yet to acquire.

With each new version Microsoft has been trying to make Access into a tricycle.
Whether that is a good thing and to what degree they have been successful is a
topic for another post.
 
Hi, Rick, Thanks
well I am doing a reseach for new users using Microsoft Access ,my focal
 
reema said:
Hi, Rick, Thanks
well I am doing a reseach for new users using Microsoft Access ,my
focal


You still haven't defined what a "usability issue" is.

Just making a WAG that it means "how can a user screw up?" I suppose the
biggest issue is that users attempt to create databases in Access without
knowing the first thing about how to build databases.

A close (and related) second would be trying to treat Access datasheets like
Excel worksheets because they look similar.
 
Usability issues mean I want to know some issues some problems which have
been made by new users. People started using Access without any knowledge and
came up with problems. Like basic Access problems. I hope this will make u
understand what I am looking for. Because my English is bad I am trying my
best to explain. I have to write at least 20 pages for my research, by
keeping that in mind my focal point is usability of Microsoft Access for new
users. I am not asking you all to tell me every thing but at least highlight
some what should I do. I am a very bad researcher.
 
can you say some

I don't know what your definition is. I know what mine is, but don't
have time to think about this.

Do your own work! Put some novice computer users in front of Access
and see what they do (or not).
 
you know what you made me give up.
David said:
[quoted text clipped - 7 lines]
can you say some

I don't know what your definition is. I know what mine is, but don't
have time to think about this.

Do your own work! Put some novice computer users in front of Access
and see what they do (or not).
 
again this is not a class question, plz trust me.This is a reserch project
which I am doing ,my focal point is usability of microsoft Access for new
users .
 
David this is not fair,If you don't have time plz don't make me back up.I
need survey from all.
[quoted text clipped - 7 lines]
can you say some

I don't know what your definition is. I know what mine is, but don't
have time to think about this.

Do your own work! Put some novice computer users in front of Access
and see what they do (or not).
 
Honestly Reema, it may not seem like it at first, but if David has made you
give up, he has done you a favour, because he has saved you from wasting
more of your time. You're just not going to get good research results by
asking vague open-ended questions. That just won't work.

--
Brendan Reynolds
Access MVP


reema via AccessMonster.com said:
you know what you made me give up.
David said:
Literally millions of things can go wrong
when a new user who hasn't been trained to use Access takes the
[quoted text clipped - 7 lines]
can you say some

I don't know what your definition is. I know what mine is, but don't
have time to think about this.

Do your own work! Put some novice computer users in front of Access
and see what they do (or not).
 
Access is a unicycle. Much more difficult, takes a lot longer to master, and
many people will never get it down cold.

Yeah and whose bike of choice is a unicycle...? <vbg>

Jamie

--
 
David this is not fair,If you don't have time plz don't make me
back up.I need survey from all.

I'm not making you do anything at all.

Indeed, you seem decidely opposed to doing anything on your own, and
depending on other people to both define the question and provide
the answer.

No thanks, but I've got better things to do.
 
reema via AccessMonster.com said:
again this is not a class question, plz trust me.This
is a reserch project which I am doing, my focal point
is usability of microsoft Access for new users .

If your "research project" is not for a class or school, then for whom are
you doing it?

I've done some research for employers, but never anything as ill-defined as
"usability issues for new users of product X". And, I thought it was only
Americans who were supposed to believe they could explain by repeating the
same thing, only louder, and more times? If you do not know, or cannot
explain, what you mean by "usability issues for new users," how do you
expect us to do so?

The posters here are, in fact, a very helpful lot, but they are not psychics
to understand what you intend to say. (And, there are exceptions, in that
there are some, who are always looking to "pick a fight" or "start an
argument" or "indulge in debate".)

Larry Linson
Microsoft Access MVP
 
I am doing a research project for my class, in which I have to survey
different people using Microsoft access experiences.
Did any one face any problem.If yes please write your story how you started
using Access, what problems did you face.Any suggestion for new users.
 
I am doing a research project for my class, in which I have to survey
different people using Microsoft access experiences.
Did any one face any problem.If yes please write your story how you started
using Access, what problems did you face.

I think most reader's experience will have been EITHER "When I started
to use Access I found it a real pain in the eye but I eventually grew
accustomed to its quirky ways," OR "I've always considered Access to
be an absolute joy to use."; comments from regulars about "a steep
learning curve" make me think most readers will be of the former
opinion. However, consider that most people whose experience was,
"When I started to use Access I found it a real pain and I eventually
tired of its quirky ways," will have long ago ceased to read this
group.

You asked so here's my experience of Access in a nutshell. Background:
as team manager had been using the SQL language for many years e.g.
reports; as Excel coder had discovered DAO and was (unwittingly) using
Jet SQL. Sent by employer on a beginners' Access course: very
confusing (what has a many-to-many relationship got to do with a
query? etc) Took a role as consultant in a software house and strongly
encouraged to use Access for certain tasks. Tried really hard to like
Access e.g. reports were good but couldn't decide whether forms were
great because they were just like reports or whether forms were really
dumb because they were just like reports. Couldn't understand why the
Access object model didn't give me access to the data. Discovered SQL
view and ditched the query builder designer thing. Rediscovered DAO
and was momentarily back on track but applications kept blowing up
i.e. had unwittingly discovered DAO's bad architecture and memory
leaks (sorry to come over all aaron). Discovered ADO and ditched DAO.
Discovered that I only needed Jet; also, had to support more than one
SQL DBMS and didn't like colleagues' 'lowest common denominator'
approach of Access linked tables. Discovered standard/portable SQL and
SQL DDL and finally ditched Access. Remain a loyal fan of Jet but
dismayed that nearly a decade on the Access user interface still
hasn't caught up with the engine. Moved to another software house, was
told the shop's standard was disconnected ADO and realized I was not
the lone ranger.

So my fundamental 'usability' issue is that the Access user interface
is not SQL language friendly e.g. it shows me three 'join properties'
I have to deduce which one means LEFT OUTER JOIN. One stand-out
annoyance is the 'nag' messages: Jamie says, "DELETE FROM MyTable,
please." Access says, "You are about to delete 1 row(s) from the
specified table... Are your sure you want to delete the selected
records?" Jamie says, "I was just now but what do you mean by
'selected' and why can't you decide whether they are rows(s) or
records...?" Perhaps Access just rubs me up the wrong way :(

Jamie.

--
 
thanks for your experience

Jamie said:
I think most reader's experience will have been EITHER "When I started
to use Access I found it a real pain in the eye but I eventually grew
accustomed to its quirky ways," OR "I've always considered Access to
be an absolute joy to use."; comments from regulars about "a steep
learning curve" make me think most readers will be of the former
opinion. However, consider that most people whose experience was,
"When I started to use Access I found it a real pain and I eventually
tired of its quirky ways," will have long ago ceased to read this
group.

You asked so here's my experience of Access in a nutshell. Background:
as team manager had been using the SQL language for many years e.g.
reports; as Excel coder had discovered DAO and was (unwittingly) using
Jet SQL. Sent by employer on a beginners' Access course: very
confusing (what has a many-to-many relationship got to do with a
query? etc) Took a role as consultant in a software house and strongly
encouraged to use Access for certain tasks. Tried really hard to like
Access e.g. reports were good but couldn't decide whether forms were
great because they were just like reports or whether forms were really
dumb because they were just like reports. Couldn't understand why the
Access object model didn't give me access to the data. Discovered SQL
view and ditched the query builder designer thing. Rediscovered DAO
and was momentarily back on track but applications kept blowing up
i.e. had unwittingly discovered DAO's bad architecture and memory
leaks (sorry to come over all aaron). Discovered ADO and ditched DAO.
Discovered that I only needed Jet; also, had to support more than one
SQL DBMS and didn't like colleagues' 'lowest common denominator'
approach of Access linked tables. Discovered standard/portable SQL and
SQL DDL and finally ditched Access. Remain a loyal fan of Jet but
dismayed that nearly a decade on the Access user interface still
hasn't caught up with the engine. Moved to another software house, was
told the shop's standard was disconnected ADO and realized I was not
the lone ranger.

So my fundamental 'usability' issue is that the Access user interface
is not SQL language friendly e.g. it shows me three 'join properties'
I have to deduce which one means LEFT OUTER JOIN. One stand-out
annoyance is the 'nag' messages: Jamie says, "DELETE FROM MyTable,
please." Access says, "You are about to delete 1 row(s) from the
specified table... Are your sure you want to delete the selected
records?" Jamie says, "I was just now but what do you mean by
'selected' and why can't you decide whether they are rows(s) or
records...?" Perhaps Access just rubs me up the wrong way :(

Jamie.

--
 

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