Urgent! Internet not working

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Guest

My internet is not working. The icon says limited or no connectivity. My
computer was on network earlier, but after installing norton systemworks
2006, the internet stopped working. So I uninstalled norton from my computer
completely and still my internet does not work. I am currently not on any
network. My ip address starts with 169, so people tell me that I need to
change my ip address.

I confirmed it with my internet service provider, and they said there is no
problem with the internet. So I think there is a problem with windows xp and
ip address. So can someone please help me. To tell you the truthk, I do not
know what the problem is. It is just that the internet icon tells me Limited
or no connectivity. And this problem has been occuring since i uninstalled
Norton 2003 from my computer.

Your help with be highly appreciated.
 
My internet is not working. The icon says limited or no connectivity. My
computer was on network earlier, but after installing norton systemworks
2006, the internet stopped working. So I uninstalled norton from my computer
completely and still my internet does not work. I am currently not on any
network. My ip address starts with 169, so people tell me that I need to
change my ip address.

I confirmed it with my internet service provider, and they said there is no
problem with the internet. So I think there is a problem with windows xp and
ip address. So can someone please help me. To tell you the truthk, I do not
know what the problem is. It is just that the internet icon tells me Limited
or no connectivity. And this problem has been occuring since i uninstalled
Norton 2003 from my computer.

Your help with be highly appreciated.
Click to expand...

I'd check for LSP / Winsock corruption. Be persistent.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
 
ASP said:
My internet is not working. The icon says limited or no connectivity. My
computer was on network earlier, but after installing norton systemworks
2006, the internet stopped working. So I uninstalled norton from my computer
completely and still my internet does not work. I am currently not on any
network. My ip address starts with 169, so people tell me that I need to
change my ip address.

I confirmed it with my internet service provider, and they said there is no
problem with the internet. So I think there is a problem with windows xp and
ip address. So can someone please help me. To tell you the truthk, I do not
know what the problem is. It is just that the internet icon tells me Limited
or no connectivity. And this problem has been occuring since i uninstalled
Norton 2003 from my computer.

Your help with be highly appreciated.
Click to expand...

Open a command prompt window (Start > Run > cmd), type this line, and
press enter:

netsh winsock reset catalog

Then, reboot the computer and see if the problem is fixed.

If it isn't fixed, use another computer to download the Windows XP
version of the Norton Removal Tool, and copy the file to your computer
on a CD, USB flash drive, etc. Sorry about the long URL:

http://service1.symantec.com/SUPPOR...nternet Security&ver=2005&osv=&osv_lvl=&aseg=

Run the program to remove any remnants of Norton Systemworks 2006 from
the computer, then reboot.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
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