Hi David,
Thanks for your posting.
Based on the current status, it seems that the UPS service is working well
without any problem. So please locate two Widows XP machines. One is which
you encountered the problem and the other is the one which is in normal
status with UPS notification. Then export the following registry keys,
sub-keys and values to compare if there are any differences:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UPS
If you found some registry values are missing or the values are different
from the ones on the normal Windows XP machine, do the proper modification
to make them be same as the ones on the normal Windows XP machine. A reboot
is needed after modifying the registry values.
For more information about the registry of UPS service, please refer to the
following document:
http://whidbey.msdn.microsoft.com/library/default.asp?url=/library/en-us/bat
tery/hh/battery/ups_mini_04h3.asp
Sincerely,
Carsyn Gu
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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| Reply-To: "David" <
[email protected]>
| From: "David" <
[email protected]>
| Subject: UPS on screen notification problem
| Date: Sat, 8 Jan 2005 11:03:44 -0600
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| I have had a UPS connected for awhile and it is monitored using the built
in XP software ups.exe. This works fine, but recently I noticed that the
notification that is supposed to appear on the screen when power is lost or
restored no longer appears. A power failure IS recognized by the machine
and the event log shows both loss and restoration of power. Further, I have
the parameters set to shut the machine down in 8 minutes and it indeed does
this. I have the notification set for 10 seconds and 60 seconds thereafter.
All works well except the notification never appears on the screen. Has
anyone else seen this problem? My guess is something is missing in the
registry. This problem could have happened 6 months ago and a restore point
now would have been long overwritten.
| Ideas??
| David
|
