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Guest
We have a number of Windows XP PC's with Symantec Antivirus Corporate Edition
9.0. We got a letter from Symantec saying we had an upgrade to 10.0. I
followed the instructions, downloaded the upgrade, and installed it. It
installed fine on every PC but one. On this one, it gives the message that
the install of the upgrade “was interruptedâ€, and it did not install.
I tried taking things out of selective startup, in case some background
process was interrupting the install. Still the same result. I unplugged
this PC from the Internet, but still the upgrade did not install.
PLEASE do not say contact the vendor. I have posted this question with
Symantec with no reply whatsoever. Does anyone know how to get an answer
from Symantec??
This upgrade applies to a number of PC's and it installed fine in all except
this one. What can I do?
Thanks,
Wayne McKinstry
Tech Services
Chatham Area Library
9.0. We got a letter from Symantec saying we had an upgrade to 10.0. I
followed the instructions, downloaded the upgrade, and installed it. It
installed fine on every PC but one. On this one, it gives the message that
the install of the upgrade “was interruptedâ€, and it did not install.
I tried taking things out of selective startup, in case some background
process was interrupting the install. Still the same result. I unplugged
this PC from the Internet, but still the upgrade did not install.
PLEASE do not say contact the vendor. I have posted this question with
Symantec with no reply whatsoever. Does anyone know how to get an answer
from Symantec??
This upgrade applies to a number of PC's and it installed fine in all except
this one. What can I do?
Thanks,
Wayne McKinstry
Tech Services
Chatham Area Library