Upgrading Outlook 2000 IMO to Outlook 2003

[trojanssuck]

I just got the full version of Office 2003. Currently, I have Outlook
2000 Internet Mail Only ("IMO") running on my XP Home machine. When I
run the Office 2003 installer, it does not give me the option to update
Outlook 2000 IMO which currently resides on my computer. I have seen a
few websites that say I have to uninstall Outlook 2000. After updating
my .pst files, I uninstalled 2000, but Outlook 2003 still won't install
on my computer.

Can anyone help?!?!?!?!

 

[Vince Averello [MVP-Outlook]]

Are there any error messages given during the attempted install?

 

[trojanssuck]

no error messages but the following happens - i insert the installation
CD and the install wizards starts. it then detects what previous
versions i have and presents a box that allows me to update various
programs - ie word, power point etc. it allows me to place a check
mark in these boxes to update; however, the box for outlook is greyed
out so i can not update.

when i uninstall O2000, and rerun the installation disc, the Outlook
box is still greyed out.

 

[DL]

Might have been better to cross post, rather than multi post, as you've done

 

[Ira]

I had the same problem yesterday. I finally deleted the Office 2000 from my
computer, then defragged, and then installed Office 2003. It worked but I
had to tweek Outlook to work. It kept all of my e-mails. Hope this helps

 

[trojanssuck]

sorry, didn't know the difference between cross & multi posting. my
deepest apologies.

 

[DL]

You cross post in the same way you send an email to several recipients
i.e. address separated by a colon
That way everyone can read the responses to all ng's

 

[Vince Averello [MVP-Outlook]]

See if the utility here helps:
http://windowsxp.mvps.org/MSICLEAN.htm