Upgrading from Windows ME to XP-Home

C

Chrys Fisher

I bought on Ebay a new version of XP-Home. It says on the
package that it is "For Distribution only with a new PC".
When I try to install it on my Dell Inspiron 2500 to
upgrade from ME, I get an error message that "Windows XP
does not support upgrading from MS Windows ME to MS
Windows XP-Home Edition." I did not want to do a Clean
Install but rather upgrade to keep all my settings and
files without having to do alot of extra work. What am I
doing wrong? Did I get sent the wrong product?
Chrys Fisher
 
S

Sharon F

I bought on Ebay a new version of XP-Home. It says on the
package that it is "For Distribution only with a new PC".
When I try to install it on my Dell Inspiron 2500 to
upgrade from ME, I get an error message that "Windows XP
does not support upgrading from MS Windows ME to MS
Windows XP-Home Edition." I did not want to do a Clean
Install but rather upgrade to keep all my settings and
files without having to do alot of extra work. What am I
doing wrong? Did I get sent the wrong product?
Chrys Fisher

You bought the wrong version for what you want to accomplish. "For
Distribution only with a new PC" translates to "XP - OEM version." The only
option with this version is a clean install. The setup program is not
designed to perform an upgrade.
 
P

Patti MacLeod

Hi Chrys,

It sounds like you've purchased an OEM version of XP rather than a retail
version, and you cannot use the OEM CD to upgrade from a previous operating
system as it is designed for use with an empty hard drive.


Regards,
 
B

Bruce Chambers

Greetings --

What you purchased is an OEM version of WinXP Home. To use it,
you'll have to format your hard drive and start afresh.

There are some very important reasons why an OEM license costs so
much less than a retail license. OEM licenses are very limited:

1) OEM versions must be sold with a piece of hardware (normally
a motherboard or hard drive, if not an entire PC, although Microsoft
has greatly relaxed the hardware criteria for WinXP) and are
_permanently_ bound to the first PC on which they are installed. An
OEM license, once installed, is not legally transferable to another
computer under any circumstances. This is the main reason some people
avoid OEM versions; if the PC dies or is otherwise disposed of (even
stolen), you cannot re-use your OEM license on a new PC. The only
legitimate way to transfer the ownership of an installed OEM license
is to transfer ownership of the entire PC on which it is installed.

2) Microsoft provides no free support for OEM versions. If you
have any problems that require outside assistance, your only recourse
is to contact the manufacturer/builder of the PC or the vendor of the
OEM license. This would include such issues as lost a Product Key or
replacing damaged installation media. (Microsoft does make allowances
for those instances when you can prove that the OEM has gone out of
business.) This doesn't mean that you can't download patches and
service packs from Microsoft -- just no free telephone or email
support for problems with the OS.

3) An OEM CD cannot be used to perform an upgrade of an earlier
OS, as it was designed to be installed _only_ upon an empty hard
drive. It can still be used to perform a repair installation (a.k.a.
an in-place upgrade) of an existing WinXP installation.

4) If the OEM CD was designed by a specific manufacturer, such as
eMachines, Sony, Dell, Gateway, etc., it will most likely only install
on the same brand/model of PC, as an additional anti-piracy feature.
Further, such CDs are often severely customized to contain only the
minimum of device drivers, and a lot of extra nonsense, that the
manufacturer feels necessary for the specific model of PC for which
the CD was designed. (To be honest, such CDs should _not_ be
available on the open market; but, if you're shopping someplace like
eBay, eastern European web sites, swap meets, or computer fairs,
there's often no telling what you're buying until it's too late.) The
"generic" OEM CDs, such as are manufactured by Microsoft and sold to
small systems builders, don't have this particular problem, though,
and are pretty much the same as their retail counterparts, apart from
the licensing, support, and upgrading restrictions.


Bruce Chambers
--
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You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
K

Ken Blake, MVP

In
Chrys Fisher said:
I bought on Ebay a new version of XP-Home. It says on the
package that it is "For Distribution only with a new PC".
When I try to install it on my Dell Inspiron 2500 to
upgrade from ME, I get an error message that "Windows XP
does not support upgrading from MS Windows ME to MS
Windows XP-Home Edition." I did not want to do a Clean
Install but rather upgrade to keep all my settings and
files without having to do alot of extra work. What am I
doing wrong? Did I get sent the wrong product?


You're not doing anything wrong. There are three kinds of XP
installation CDs:

1. Full Version (will do a clean installation or upgrade)

2. Upgrade Version (will also do a clean installation or upgrade,
but for a clean installation, it requires previous qualifying
version's CD as proof of ownership)

3. OEM Version (does clean installations only, and is supposed to
be sold only with accompanying hardware).

You bought an OEM version, which means you can't use it the way
you wanted. Unless the seller is willing to take it back and give
you a refund, I'm afraid you're out of luck.
 

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