Upgraded pc crash help

[Dan Conrad]

I have just upgraded my pc -- so reloaded XP as a new installation --
ran updates and loaded programs. After everything has loaded, now
computer reboots unexpectedly when being used. Will reboot everytime
when I try to run a virus scan. Error message when sent to microsoft
comes back with hardware failure suggestion.

Running a bit hot 50 with mbm5 and 57 with asus probe.

XP-Pro OS asus a7v8x-x board -- amd 2400XP cpu.

Suggestions anyone??

Error message under the security listing with the red x is
Error code 10000050, parameter1 f8f27380, parameter2 00000000,
parameter3 f8f27380, parameter4 00000000.

 

[Kerry Brown]

Dan

Try a google search for "error code 10000050". You will get a lot of good
info. Most of the solutions involve replacing ram or video cards.

Kerry Brown
KDB Systems

 

[R. McCarty]

Which Temp sensor was at 50/57 C ?, that's very warm. When
you say upgraded - did you upgrade the CPU ? If so, was it one
of the new Intel class CPU's. Also, what kind of cooling are you
using in the case - Any extra intake/exhaust fans ?

 

[Malke]

I have just upgraded my pc -- so reloaded XP as a new installation --
ran updates and loaded programs. After everything has loaded, now
computer reboots unexpectedly when being used. Will reboot everytime
when I try to run a virus scan. Error message when sent to microsoft
comes back with hardware failure suggestion.

Running a bit hot 50 with mbm5 and 57 with asus probe.

XP-Pro OS asus a7v8x-x board -- amd 2400XP cpu.

Suggestions anyone??

Error message under the security listing with the red x is
Error code 10000050, parameter1 f8f27380, parameter2 00000000,
parameter3 f8f27380, parameter4 00000000.

Upgraded how? If you added RAM, it is probable that it is either
mismatched, incorrect for your motherboard, or faulty. Test the RAM
with Memtest86+ from www.memtest.org. Obviously, you have to get the
program from a working machine. You will either download the
precompiled Windows binary to make a bootable floppy or the .iso to
make a bootable cd. If you want to use the latter, you'll need to have
third-party burning software on the machine where you download the file
- XP's built-in burning capability won't do the job. In either case,
boot with the media you made. The test will run immediately. Let the
test run for an extended period of time - unless errors are seen
immediately. If you get any errors, replace the RAM.

Malke

 

[Dan Conrad]

Which Temp sensor was at 50/57 C ?, that's very warm. When
you say upgraded - did you upgrade the CPU ? If so, was it one
of the new Intel class CPU's. Also, what kind of cooling are you
using in the case - Any extra intake/exhaust fans ?

New motherboard, video card and cpu and memory. Just periphery devices
kept the same -- so basically a new computer.
CPU temps are the ones I indicated. I am using a thermaltake volcano 9 fan.

 

[Dan Conrad]

I have just upgraded my pc -- so reloaded XP as a new installation --
ran updates and loaded programs. After everything has loaded, now
computer reboots unexpectedly when being used. Will reboot everytime
when I try to run a virus scan. Error message when sent to microsoft
comes back with hardware failure suggestion.

Running a bit hot 50 with mbm5 and 57 with asus probe.

XP-Pro OS asus a7v8x-x board -- amd 2400XP cpu.

Suggestions anyone??

Error message under the security listing with the red x is
Error code 10000050, parameter1 f8f27380, parameter2 00000000,
parameter3 f8f27380, parameter4 00000000.

Ran memtest for 30 minutes with no errors. Most of the time computer
simply reboots and gives no error messages at all -- sometimes an error
message that correlates with hardware failure -- sometimes with driver
incompatability. Very frustrating.

 

[Kerry Brown]

Time to start substituting known good parts one at a time.

Kerry Brown
KDB Systems

 

[Malke]

Time to start substituting known good parts one at a time.

Kerry Brown
KDB Systems

Possibly the heatsink wasn't put on the processor properly or some other
fan isn't working. I'm with Kerry - you've got to strip the machine
down to the absolute bare minimum and test.

Start with only the video card and memory in, no drives except the
floppy if you have one. See what happens. Add one thing at a time,
testing after each change.

Malke

 

[R. McCarty]

That 50-57 Degree C is a big tip off to problems. Hopefully, the
CPU isn't damaged. If it's one of the new Intel's, I think I read the
power rating on the CPU is 100+ Watts.
It's always a good idea to monitor thermals with a base install like
Malke suggests before adding in all the other peripherals. I would
not finish off the inside case work if the CPU sensor is above 105
Fahrenheit. (I'm too old to keep doing these C-to-F conversions).

 

[Dan Conrad]

Thanks -- cpu is amd xp2400 -- suppose to be OK up to 80C I thought (or
at least not damaged) -- is there an app that checks the cpu? Heatsink
has artic silver applied the way recommended on net -- but agree still
too hot.

 

[R. McCarty]

I went and checked the product specs for AMD 2400, it's max
heat rating is 85C, so it shouldn't be damaged. I have to admit
I'm more familiar with Intel CPUs and their heat ratings. Maybe
someone on the NG with more AMD experience can comment.
Still it seems to me that a CPU sensor showing 50+ C is higher
than what I would expect.

 

[Dan Conrad]

One other part of puzzle -- if I run NAV -- computer always will reboot
in about one minute. After rebooting indicates a hardware error. With
all other programs -- seem to run OK -- tho there are random freezes and
or reboots that are relatively infrequent.

 

[Kerry Brown]

It's time to start doing some troubleshooting. You made a lot of hardware
changes and the problems started. If you installed the same programs as you
did before it is most likely a hardware problem. Remove as many of the new
devices as you can. Set the BIOS to it's default settings. Substitute some
different ram. Does it work now? - yes, install one thing at a time back in
(ram first) and test again, - no, it's the m/b or cpu or software. Keep
adding things one at a time until the problem is solved. Once you've
eliminated a hardware problem then it's time to move on to software. Format
the drive and install Windows, no updates. Did the problem go away? Install
updates, test again, install programs one by one testing after each one.
It's not rocket science but it does take time and effort. Start with as
minimal a system as possible, test, add one item, test again., repeat until
problem solved. Skip any steps and you may as well have done nothing.

Kerry Brown
KDB Systems

 

[Dan Conrad]

It's time to start doing some troubleshooting. You made a lot of hardware
changes and the problems started. If you installed the same programs as you
did before it is most likely a hardware problem. Remove as many of the new
devices as you can. Set the BIOS to it's default settings. Substitute some
different ram. Does it work now? - yes, install one thing at a time back in
(ram first) and test again, - no, it's the m/b or cpu or software. Keep
adding things one at a time until the problem is solved. Once you've
eliminated a hardware problem then it's time to move on to software. Format
the drive and install Windows, no updates. Did the problem go away? Install
updates, test again, install programs one by one testing after each one.
It's not rocket science but it does take time and effort. Start with as
minimal a system as possible, test, add one item, test again., repeat until
problem solved. Skip any steps and you may as well have done nothing.

Kerry Brown
KDB Systems

Tried SiSoft Sandra this morning -- burn test with just math cpu test
sufficient to crash -- so, unfortunately, looks like cpu -- which is out
of warranty, as have had for a while. Anyway, at least probably know
the problem.

 

[Kerry Brown]

Tried SiSoft Sandra this morning -- burn test with just math cpu test

sufficient to crash -- so, unfortunately, looks like cpu -- which is out
of warranty, as have had for a while. Anyway, at least probably know the
problem.

Bummer. I would still try the test again with different ram and/or different
m/b if possible.

Kerry Brown
KDB Systems