upgraded from 98 to XP and Norton Anti Virus 2003 corrupted

[Guest]

I upgraded windows from 98 to XP. It is working well except for my Norton Anit Virus Software from systematic. It won't work and I can't unistall it. Systematic free help gives a long, long how to maybe remove NAV 2002/2001 but no info how to get NAV2003 removed so I can reinstall it. So if you are upgrading remove your anti virul software before upgrading. Hind sight is 20/20 lol. If anyone knows of a fix I would appreciate it.

 

[Carey Frisch [MVP]]

You need to uninstall Norton, then reinstall it.
Use the following tool:

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Remember to perform the "Live Update" several times after you reinstall
your Norton program.


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------


| I upgraded windows from 98 to XP. It is working well except for my Norton Anit Virus Software from
systematic. It won't work and I can't unistall it. Systematic free help gives a long, long how to maybe
remove NAV 2002/2001 but no info how to get NAV2003 removed so I can reinstall it. So if you are upgrading
remove your anti virul software before upgrading. Hind sight is 20/20 lol. If anyone knows of a fix I would
appreciate it.

 

[Guest]

http://service1.symantec.com/SUPPORT/nav.nsf/docid/200109211445260
Yeah I did all that or I wouldn't be so desperate to post for help
Here is the important part of the page you suggested copied
"NAV installed under an operating system (OS) that was upgraded without first uninstalling NAV. The Rnav2003.exe utility does not remove a version of NAV if it was installed under an OS that was upgraded without first uninstalling NAV. For example, the Rnav2003.exe utility does not remove NAV if it was installed under Windows 98, and then you upgraded to Windows XP without uninstalling NAV. In a case like this, you must remove NAV manually. For more information on removing NAV manually, see the list of links at the end of this document.
If you go to the bottom there are NO articles on how to remove NAV2003 from XP
But Thanks anywa

 

[Carey Frisch [MVP]]

Try Symantec's Automated Support Assistant
http://www.symantec.com/techsupp/nav/nav2004_pro_tasks.html

"Error 1606. Could Not Access Network Location <Common Administrative Tools>
..All Users\" Error Message When You Install a Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315352&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------------


| Yeah I did all that or I wouldn't be so desperate to post for help.
| Here is the important part of the page you suggested copied.
| "NAV installed under an operating system (OS) that was upgraded without first uninstalling NAV. The
Rnav2003.exe utility does not remove a version of NAV if it was installed under an OS that was upgraded
without first uninstalling NAV. For example, the Rnav2003.exe utility does not remove NAV if it was installed
under Windows 98, and then you upgraded to Windows XP without uninstalling NAV. In a case like this, you must
remove NAV manually. For more information on removing NAV manually, see the list of links at the end of this
document."
| If you go to the bottom there are NO articles on how to remove NAV2003 from XP.
| But Thanks anyway