Upgrade to Outlook 2003

[Guest]

I've just upgraded to MS Office Pro 2003 and got a shiny new Outlook. Very
nice but now each entry in my address book is duplicated; one showing an
Email type of SMTP, the second FAX. For the latter the Email address is shown
as JoBloggs@013155533 which is taken from the Business Fax entry. When
sending an email, typing the correct name in the To: box fails to find the
entry (first time around anyway) because they're duplicated. Very irritating.

The contact details show just the normal Email so what's going on and how do
I get rid of the FAX entry in address book?

 

[Russ Valentine [MVP-Outlook]]

This is always the way the Outlook Address Book has worked.
Outlook considers fax numbers to be valid electronic addresses, since there
are many client- and server-based components that can use such addresses.
One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book.
There are a couple of utilities that can help you hide fax numbers from the
address book. See http://www.rsoutlook.com/us/rshifa.htm and
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers).

Another way to avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.