Upgrade problem from xp home to xp pro

[mike]

I am current on a Dell inspiron laptop. I upgraded from
Windows XP Home to XP pro. After the upgrade and the
installation of service pack 1 my usb ports no longer
worked. Dell support said every laptop that has upgraded
the way I have without using the CD provided by them
(which has service pack one included on it at the time of
installation) has the same problem. They are telling me
I have to reformat my computer, but I want to avoid that
at all costs. Has anyone had this similar problem, or is
there a patch out there to fix this. If anyone knows how
to fix this without a reformat I would be extremely
grateful. Thanks.

 

[Bruce Chambers]

Greetings --

Since the problem is directly related to Dell's customized OEM
version of WinXP, you'll probably have to follow their advice. No one
else will be able to provide you with the specific customized drivers
that Dell's laptop requires.


Bruce Chambers

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[Halie]

Mike,

I am having the exact same problem with the same computer,
I am VERY mad at Dell, it seems as if they fixed it this
way. Please let me know if you found a resolution.

Thank you,

Halie