Upgrade Mayhem

[Guest]

I upgraded from XP Home to XP Pro, but it seems like a downgrade right now.
I lost the ability to connect to the net from my desktop. I still have
wireless connectivity for my laptop so I know it's not my cable modem or
router. I've run the connection wizard to completion but no connection shows
up in My Network Places. I reset the modem and reset the router, but that did
not help. I ran installation again. Of course I can't download any drivers
or updates because I have no internet connection. When I check hardware
through device manager, no modem is displayed. I've also lost sound and my
graphics card (nVidea).
Les

 

[Patrick Keenan]

I upgraded from XP Home to XP Pro, but it seems like a downgrade right now.
I lost the ability to connect to the net from my desktop. I still have
wireless connectivity for my laptop so I know it's not my cable modem or
router. I've run the connection wizard to completion but no connection shows
up in My Network Places. I reset the modem and reset the router, but that did
not help. I ran installation again. Of course I can't download any drivers
or updates because I have no internet connection. When I check hardware
through device manager, no modem is displayed. I've also lost sound and my
graphics card (nVidea).
Les

Sounds like the motherboard drivers are gone, if you've lost network, sound
and graphics. Did you get a disk with drivers with the system?

How, exactly, do you connect? Normally, if there is a modem and a router,
you connect an straight-through ethernet cable from a switch port on the
router to the ethernet card on the PC. If you use a crossover cable, you
will not get a connection.

Go to Start, Run, and type cmd. In the Command Prompt window, type
ipconfig and press enter. This should give you some information about the
state of the network card. ipconfig /release should set the displayed ip
addresses to 0.0.0.0, and ipconfig /renew should pick up a refreshed address
from the router. If you see anythign referring to "autoconfiguration",
you're not connecting to the router properly. Sometimes a power-down
restart will help, but you have to have the network card drivers installed.

If you're connecting in this way, you should actually be looking at the
network card in Device Manager, not for a modem. If you don't see the card
displayed or it has an exclamation mark, that's a problem.

HTH
-pk

 

[Mike Hall - MS MVP Windows Shell/User]

Go to the computer/motherboard manufacturer, download, save and run all of
the motherboard drivers..