upgrade from 97 to xp issues

G

Guest

Our company recently upgraded from office 97 to office XP and seem to have problems with Word. Documents that were created in 97 act sluggish in XP. For instance, if you hit return on your keyboard it can take anywhere from a blink of a second to 10 seconds for the return to happen in word. This only happens within documents created in 97. New documents created in XP work very well. Any ideas where to start looking?

We've tried copying the text of the document and pasting into a new, blank document in XP, but this doesn't work.
 
G

Guest

Ok, i've been around long enough to know that if I ask a question and no one responds it is because it has been answered ad nauseam elsewhere in the group. I've spent the afternoon cruising around and no, I don't use Norton Anti Virus, I've tried saving as web page, as rich text, copying and pasting (excluding the end page break and wicked section breaks), renamed normal.dot to normal.old.

Confidential to TF, you kept me entertained today with some of your responses.
 
C

Charles Kenyon

I think this time the reason for no responses is that no one can think of
anything to help. I'm currently using Word 2003 with Word 97 docs and no
problems like you describe. I was using Word 2002 (XP) for about a year with
Word 97 docs - no problems.

Are the documents very long? Do they contain tables? Is track changes turned
on (with change markings not being displayed)? Are Versions turned on? Fast
saves? (None of these should be ordinarily and I don't think Fast Saves is
doc specific.)

I take it you don't have similar problems with new documents created in Word
2002.

Lengthy tables? Extensive cross-references?

What kind of horse-power does your computer have (processor speed, amount of
RAM). But this would cause problems with new documents as well...

An old document can be very slow opening if it can't find its template in a
network environment.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.




Tamarakay said:
Our company recently upgraded from office 97 to office XP and seem to have
problems with Word. Documents that were created in 97 act sluggish in XP.
For instance, if you hit return on your keyboard it can take anywhere from a
blink of a second to 10 seconds for the return to happen in word. This only
happens within documents created in 97. New documents created in XP work
very well. Any ideas where to start looking?
We've tried copying the text of the document and pasting into a new, blank
document in XP, but this doesn't work.
 
G

Guest

Thank you for your response. I had a family emergency so just now back at work and received

I'm going with old document, couldn't find it's template theory. At least my end users bought it and have become willing to recreate as needed

Thanks again for your input.
 
C

Charles Kenyon

Once one of these documents is opened, use Tools => Templates and Add-Ins...
to change the attached template to normal.dot. If you have a lot of these,
try disconnecting from the network and opening them locally. This will be
_much_ faster. Attach them to normal.dot, save and close.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

Tamarakay said:
Thank you for your response. I had a family emergency so just now back at work and received.

I'm going with old document, couldn't find it's template theory. At least
my end users bought it and have become willing to recreate as needed.
 
C

Charles Kenyon

You are welcome. Just giving back some of the terrific help I've received
from others here over the years.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 

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