Upgrade from 2002 - 2003

[Marcia]

Hi! When I upgraded from Outlook XP to Outlook 2003, I have a few users
that lost their contacts and tasks.

Is there any way to recover or locate these? When I search for the .pst
file, there is none.

Any help would be greatly appreciated. Thanks.

Marcia

 

[Sue]

Are they connecting to an Exchange server? If so, make
sure they have added Contacts as an additional address
book:

Tools ->E-mail Accounts -> Add a new directory or Address
Book ->Additional Address Books ->Outlook Address Book.