Upgrade disk is damaged

[Newsroomcoach]

I downgraded my new laptop from Vista to XP. I t has now Wondoes Xp Home
Edition. When I tried using my XP Pro upgrade disk, it fails to transfer
certain files. I attempted this half a dozen times. If my upgrade disk is
damaged, what can I do?

 

[Bob Knowlden]

http://support.microsoft.com/kb/326246

"How to replace Microsoft software or hardware, order service packs and
product upgrades, and replace product manuals"

All of the Microsoft install media I've ever had were not copy protected, so
you could consider making a backup copy in the future.

(You could also get a copy from a friend, if a friend has a matching disk.
The license key basically holds all the value of the license.)

 

[Bruce Chambers]

I downgraded my new laptop from Vista to XP. I t has now Wondoes Xp Home
Edition. When I tried using my XP Pro upgrade disk, it fails to transfer
certain files. I attempted this half a dozen times.

Problems copying files or corrupted files during installation (even
a Repair installation) are most often caused by defective, incompatible,
or sub-standard hardware; in order of likelihood, either RAM, the hard
drive, or the motherboard. On very rare occasions the CD drive or
installation CD is the problem, but you seem to have eliminated this
possibility.

Start with testing the RAM. You might try MemTest86:
http://www.memtest86.com/ It's free. Then you can download and use the
hard drive manufacturer's diagnostic utility to test the hard drive. If
both RAM and hard drive test out clean, check with the motherboard
manufacturer for any diagnostic utilities.

If my upgrade disk is
damaged, what can I do?

As already stated:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

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