Updates Not Being Installed.

[stan lee]

Hi All,

I run Windows XP Pro. SP2. Five days ago I had a 80 gb hard drive installed
to my system. for storage purposes because the 20gb Hard Drive I use became
too small.
However I have discovered that since then, when I try to download updates I
receive a message "The following Updates were not installed and that I should
check my update past updates and try again". I have tried that and have even
tried switching off my firewall and popup blocker in order to get the
required updates but to no avail.

I am not very new to computers but have practically no IT experience.
Although I have made searches to find a solution I am still without one.

I shall appreciate it greatly if your community can assist me.

Thanking you.

stan lee

 

[Colin Barnhorst]

Use the link in Windows Update to request assistance from Microsoft Product
Support Services. Help with all updates is free regardless of whether you
purchased Windows at retail or it came preinstalled on your computer.

 

[Shenan Stanley]

I run Windows XP Pro. SP2. Five days ago I had a 80 gb hard drive
installed to my system. for storage purposes because the 20gb Hard
Drive I use became too small.
However I have discovered that since then, when I try to download
updates I receive a message "The following Updates were not
installed and that I should check my update past updates and try
again". I have tried that and have even tried switching off my
firewall and popup blocker in order to get the required updates but
to no avail.

I am not very new to computers but have practically no IT
experience. Although I have made searches to find a solution I am
still without one.

I shall appreciate it greatly if your community can assist me.

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
(Try it even if you did a clean, not repair, installation.)
(Try it even if you performed some sort of restore - not repair install.)

Can't figure that out?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

 

[stan lee]

Hi Colin,

Thank you for the suggestion. I shall be following that up immediately and
will post back.

Thank you again.

Best regards

Stan Lee

 

[Colin Barnhorst]

You're welcome.

Hi Colin,

Thank you for the suggestion. I shall be following that up immediately and
will post back.

Thank you again.

Best regards

Stan Lee

 

[Irenie 1825]

--
Ide

 

[stan lee]

Hello Shenan Stanley,

Strange things do happen. My initials are also "SS". Thank you for you reply
and your suggestion I have already downloaded Dial-a-fix, buit I am now
pressed for time as I have some commitments and cannot deal with the problem
at the moment. I will however press on and get back to you with the results.

Meanwhile thanks again for your timuous thread. I was about giving up when I
came back and saw it. I now have a glimmer of hope.

Best wishes.

stan Lee

 

[stan lee]

Hello Irenie 1825

I saw your submission and thank you for it. I do not know what the meaning
of Ide.
Cany you edify me.

Thank you.

stan lee

 

[stan lee]

Hello Mr. Shernan stanley,

The delay in replying is deeply regretted, reason being pressure of work.

I have downloaded Dial-a-Fix. My problem is that I experienced difficulty in
downloading Update v3 so I had to abort. I keep getting the message "Windows
cannot show this page" with reasons for for that disability. So I am stuck a
bit at the moment. I am suprised I got to this page because I got through
after more than 7 times of trying.

Further I am not IT savy and do not know about using command lines eg.,
switch to "/wuforce" How is that done?

I will keep trying to get the Windows update v3, Meanwhile I shall
appreciate if you can advise me on the us of "/wuforce.

With many thanks.

stan lee.
--
Paralegal

Hi Colin,

Thank you for the suggestion. I shall be following that up immediately and
will post back.

Thank you again.

Best regards

Stan Lee

 

[Colin Barnhorst]

" /wuforce" is a command switch, not a switch to something. I didn't see
the command but a command is followed by a space and then the switch. For
example, in "sfc /scannow" "sfc" is the command and " /scannow" is the
switch.

 

[PA Bear [MS MVP]]

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

 

[stan lee]

Hi All,

Thank you all for you kind replies and in particular Mr. Stanley.

I was able to to download all the necessary requirements to effect the
repair to Windows Installer via Dial-a-Fix. However before beginning the
exercise, I downloaded Belark Advisor and found that I had Windown Net
Framework 2 installed but that the same was locked because It was corrupted a
further check at the micorsoft website revealed the error and show3d the
guide to uninstall the Net framework update and re-install again. I hav'ent
done that yet but it's very simple.

I returned to the Windows page and downloaded another optional update and it
installed without any problem thus convincing me that the problem was
restricted to the Net Framework update only.

I thpought that I would write back to let you know of the development.

Best regards,

stan lee

--
Paralegal

Hi Colin,

Thank you for the suggestion. I shall be following that up immediately and
will post back.

Thank you again.

Best regards

Stan Lee

 

[Colin Barnhorst]

Feedback is always appreciated. Then we all learn. Thanks.