Update will not install

[kpigout]

I have had the little gold update shield in my system tray for over 2 weeks,
saying new updates are ready to install. I have clicked on it at least 15
times to install it, it goes thru the motions, says it installed, then about
1 minute later, the shield is back with the same update.

Any ideas what the problem may be?

Thanks.

 

[Mark L. Ferguson]

You cannot install some updates or programs:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp

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Mark L. Ferguson
..

 

[kpigout]

Mark..That is not the problem. I get no erroer messages.

I click the shield to install, and first get this:

Size: 5.4 MB

A security issue has been identified in Microsoft XML Core Services (MSXML)
that could allow an attacker to compromise your Windows-based system and gain
control over it. You can help protect your computer by installing this update
from Microsoft. After you install this item, you may have to restart your
computer. Once you have installed this item, it cannot be removed.

More information for this update can be found at
http://go.microsoft.com/fwlink/?LinkId=88350


And then it intalls, and I get this:

Initializing installation... done!
Installing Security Update for Microsoft XML Core Services 4.0 Service Pack
2 (KB936181) (update 1 of 1)


Then literally 10 seconds later, the shield is back saying I need to install
the same update. Over and over.

 

[Scott P]

I have been having the same exact problem.

Mark..That is not the problem. I get no erroer messages.

I click the shield to install, and first get this:

Size: 5.4 MB

A security issue has been identified in Microsoft XML Core Services
(MSXML)
that could allow an attacker to compromise your Windows-based system and
gain
control over it. You can help protect your computer by installing this
update
from Microsoft. After you install this item, you may have to restart your
computer. Once you have installed this item, it cannot be removed.

More information for this update can be found at
http://go.microsoft.com/fwlink/?LinkId=88350


And then it intalls, and I get this:

Initializing installation... done!
Installing Security Update for Microsoft XML Core Services 4.0 Service
Pack
2 (KB936181) (update 1 of 1)


Then literally 10 seconds later, the shield is back saying I need to
install
the same update. Over and over.

 

[Unknown]

Check in add/remove if indeed it is installed. If so, check 'do not show
this update again'.
If not installed, go to Microsoft (manual update and install). If successful
go back to manual update and if shown, click 'do not show this update
again'.
'

 

[kpigout]

TaurArian helped me over on the Windows Update forum. Here is what he said
and what fixwd it:

Answer
Subject: Re: Update will not install 5/20/2008 11:06 PM PST

By: TaurArian In: microsoft.public.windowsupdate


Have a look at:

Security Update for Microsoft XML Core Services 4.0 Service Pack 2
(KB936181) may repeatedly appear in the update list on Microsoft
Update or on Windows Update:
http://support.microsoft.com/kb/941729

Also have you checked the Known Issues -
http://support.microsoft.com/kb/936181