Update Rollup 1 for Windows XP Causes Problems?

[Kardon Coupé]

Microsoft Knowledge Base Article - 826939 @
http://support.microsoft.com/?kbid=826939

a friend of mine can't install this, as it causes their pc to keep reseting
every time it arrives at the desktop, and because it contains a few
installs, we don't know which one is causing it...

any ideas on this matter?

Regards.

 

[Unknown]

Does your friend have SP1 installed? If not, this rollup is not for him/her.

 

[Kardon Coupé]

Yes he does, why does it cause problems then?

Does your friend have SP1 installed? If not, this rollup is not for him/her.

 

[Unknown]

Need a lot more information to answer that question.

 

[Kardon Coupé]

What information do you require? I should be able to provide.