Sgt,
This symptom is often caused by a 3rd party program - most often Antivirus,
preventing updates to files. To troublesoot this you need to temporarily
disable Antivirus, or other programs that could be conflicting with the
update install.
Another possible cause is insufficient permissions - often permissions on a
registry key are too restrictive. You can discover if that is the cause by
reviewing the update log file in the windows folder. The file will have
aname like KB820291.log, where the number of the KB will correspond with
the update being installed. Look for ones that have a date of today (or
when you are trying to do the install).
RESOURCES:
193385 WINUP: Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?id=193385
OTHER STEPS:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
--------------------
| From: "(e-mail address removed)" <
[email protected]>
| Subject: Update Problem
| Date: Sun, 28 Mar 2004 12:12:22 -0800
|
| After downloading Windows updates, they will not
| install. Everything just stops. No error messages,
| only "please wait while install completes". It shows an
| install progress bar but never starts. ???
|
