Update KB967715; keeps asking to install

[skynet]

HI,
We have a pc that runs windows media center. Each time we reboot the yellow
shield comes up to tell us to install this Update. Looking at our history,
we've installed it 15 times. Here's what we've done thus far:

1) We removed it from add/remove
2) We reinstalled it
3) We went to: http://support.microsoft.com/kb/967715
a) We followed the instructions

But every time we reboot, or after reboot go to windows update it says to
install KB967715, even after doing the three items above. We are not sure
what to do at this point. Thank you.

 

[TaurArian]

skynet wrote:
:: HI,
:: We have a pc that runs windows media center. Each time we reboot
:: the yellow shield comes up to tell us to install this Update.
:: Looking at our history, we've installed it 15 times. Here's what
:: we've done thus far:
::
:: 1) We removed it from add/remove
:: 2) We reinstalled it
:: 3) We went to: http://support.microsoft.com/kb/967715
:: a) We followed the instructions
::
:: But every time we reboot, or after reboot go to windows update it
:: says to install KB967715, even after doing the three items above. We
:: are not sure what to do at this point. Thank you.


Did you try installing the update in safe mode?

You're not alone:
http://www.microsoft.com/windowsxp/...-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

 

[TaurArian]

:: skynet wrote:
:::: HI,
:::: We have a pc that runs windows media center. Each time we reboot
:::: the yellow shield comes up to tell us to install this Update.
:::: Looking at our history, we've installed it 15 times. Here's what
:::: we've done thus far:
::::
:::: 1) We removed it from add/remove
:::: 2) We reinstalled it
:::: 3) We went to: http://support.microsoft.com/kb/967715
:::: a) We followed the instructions
::::
:::: But every time we reboot, or after reboot go to windows update it
:::: says to install KB967715, even after doing the three items above.
:::: We are not sure what to do at this point. Thank you.
::
::
:: Did you try installing the update in safe mode?
::
:: You're not alone:
::
http://www.microsoft.com/windowsxp/...-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us


Adding:
See the newsly revised & enahanced FAQ section here:
http://support.microsoft.com/kb/967715

 

[skynet]

Oh boy, we tried this and no luck. I had looked at other postings and some
didn't have much luck either. Now, KB967715 does show it's installed, but it
just keeps coming up when reboot. Do you think MS might come out with a fix
for this. We called a family member and they are having the same issue.
First time this has happened. -s

 

[skynet]

I am going to try if from "Thee Chicago Wolf's" way, but this update keeps
coming back. Help

 

[skynet]

It must have been operator error the first time. But I did add the
HonorAutorun into the registry, but still did not work. So, the second time
I installed KB967715 in safe mode (safe mode with networking) it worked! So
thank you all. I cannot remember what I did wrong the first time in safe
mode, but all is well. Thanks.

Dr. P