Update KB951847 will not install

N

Nathan

Windows update keeps nagging me to install this update but it does not
install.
I get:
"Some updates could not be installed"
"The following updates were not installed"
"Microsoft .NET.... (KB951847)x86"
No other error messages to give me a clue why it doesn't install.
Disabled AVG virus protection but it didn't help.
Tried in safe mode but it didn't work either.
How do I get out from this annoyance?
Thanks,
Nathan
 
Q

Questor

Have you looked at your Windows Event Viewer? If an update is not for
your system, then an entry in the "System" portion will say so. Usually
this is shown with a yellow triangle 'warning'.

If this is the case, you can uncheck the update next time it comes up,
When you OK the updates a dialog box will appear telling you that update
"KBwhatever" will not be installed; check (or uncheck - I don't
remember) the box for 'hide this update'. you won't see it again.

Questor


--->
 
N

Nathan

Questor said:
Have you looked at your Windows Event Viewer? If an update is not for
your system, then an entry in the "System" portion will say so. Usually
this is shown with a yellow triangle 'warning'.

If this is the case, you can uncheck the update next time it comes up,
When you OK the updates a dialog box will appear telling you that update
"KBwhatever" will not be installed; check (or uncheck - I don't
remember) the box for 'hide this update'. you won't see it again.

Questor


--->
Click to expand...
All I see there is the red icon and error nothing else.
 
N

nass

Nathan said:
Windows update keeps nagging me to install this update but it does not
install.
I get:
"Some updates could not be installed"
"The following updates were not installed"
"Microsoft .NET.... (KB951847)x86"
No other error messages to give me a clue why it doesn't install.
Disabled AVG virus protection but it didn't help.
Tried in safe mode but it didn't work either.
How do I get out from this annoyance?
Thanks,
Nathan
.
Click to expand...


Hi Nathan,
Please take a look into this thread about this KB here:
http://www.microsoft.com/communitie...663a9bdbd12f&lang=en&cr=US&sloc=en-us&m=1&p=1


HTH
 
S

Shenan Stanley

Nathan said:
Windows update keeps nagging me to install this update but it does
not install.
I get:
"Some updates could not be installed"
"The following updates were not installed"
"Microsoft .NET.... (KB951847)x86"
No other error messages to give me a clue why it doesn't install.
Disabled AVG virus protection but it didn't help.
Tried in safe mode but it didn't work either.
How do I get out from this annoyance?
Click to expand...
Please take a look into this thread about this KB here:
http://www.microsoft.com/communitie...663a9bdbd12f&lang=en&cr=US&sloc=en-us&m=1&p=1
Click to expand...
Unfortunately this is all related to RDP session and KB969947 not
much to do with my problem.
I thought that Microsoft will be a little more helpful here.
Click to expand...

Have you asked anyone at Microsoft yet?

List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1
http://support.microsoft.com/kb/951847

I'd do this:
http://support.microsoft.com/kb/923100/

Whether or not it sounds like your issue.

I'd also recommend the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.
 
N

Nathan

Shenan said:
Have you asked anyone at Microsoft yet?

List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1
http://support.microsoft.com/kb/951847

I'd do this:
http://support.microsoft.com/kb/923100/

Whether or not it sounds like your issue.

I'd also recommend the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.
Click to expand...
winver result:
WindowsXP Professional
Version 5.1(Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3

I ran MSRT manually on the Quick scan option and it showed no problems.
It's running now the Full Scan option.

Haven't done yet the other scans.

This is a hand-me-down laptop. It lists two users: Abe and Abe
Administrator. The Abe Administrator has a password which neither I nor
the original owner knows. When I looked at User Accounts it seems that
just Abe has administrative privileges and this is the only way that I
can log on. I hope that this will be OK.

Thank you so much for helping.
Nathan
 
N

Nathan

Shenan said:
Have you asked anyone at Microsoft yet?

List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1
http://support.microsoft.com/kb/951847

I'd do this:
http://support.microsoft.com/kb/923100/

Whether or not it sounds like your issue.

I'd also recommend the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.
Click to expand...
I did all spyware/malware removal and tried to follow the instruction
here http://support.microsoft.com/kb/923100/
Could not uninstall one version... got a warning that something is
shared and something might not work.
Installed OK through .NET Framework 1.1 SP1
When tried to install .NET Framework 2.0 got an message that it can not
be installed because is not compatible with previous version.
Quite frustrating... feel like getting a Mac or switching to Ubuntu.
Is there a simple way out of this mess? Do I really need .NET Framework 3.5?
Thanks,
Nathan
 
S

Shenan Stanley

<snip>
Do I really need .NET Framework 3.5?
Click to expand...

Don't know.

I would gather that if you have it uninstalled now and nothing else is *not*
working - you don't/didn't need it.

The .NET Frameworks are just bases for software writers to use in their
applications if they so desire - so their code doesn't have to be quite so
large and so that they have access to some internal mechanisms in
easier/better ways.

Unfortunately - the .NET Frameworks were not cumulative. 1.1, 2.0, 3.0, 3.5
and soon 4.0. Yay.

Do you *need* any/all of them - depends on what you have installed. Most
applications will tell you that you need them and/or offer to install them
if they do need them. ;-)

At this point - if the machine was mine - I would follow these directions:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

In other words... Use the .NET Cleanup Tool (Method 2), reboot and install
the .NET Updates in this order:

- .Net Framework 3.5
(http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
- .Net Framework 1.1
(http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&amp;)
- .Net Framework 1.1 SP1
(http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&amp;)

Should be good to go.

Needs repeating in full?
When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

=====================

Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

Step #2 => Now see Resolution Method 2 in this related KB article...

When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0,
or 3.5, you may receive Windows Update error code "0x643" or Windows
Installer error code "1603" (ignore the title, if need be)
http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
versions (but only the ones you wrote down in #1 above) manually using the
download links on the page then run Windows Update manually to install
security updates for same.

NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.

IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.
 
M

MikeR

I recently had a problem where a .NET update would not install. I went through all
sorts of contortions, un-installing all the updates, running cleaners, re-installing
as-nauseum.

The final solution was to download the update install separately, and run it from the
HD. The automagic thing just would not work. I never found out why.

I don't know if this is applicable to your problems.

Mike
 
N

Nathan

Shenan said:
<snip>


Don't know.

I would gather that if you have it uninstalled now and nothing else is *not*
working - you don't/didn't need it.

The .NET Frameworks are just bases for software writers to use in their
applications if they so desire - so their code doesn't have to be quite so
large and so that they have access to some internal mechanisms in
easier/better ways.

Unfortunately - the .NET Frameworks were not cumulative. 1.1, 2.0, 3.0, 3.5
and soon 4.0. Yay.

Do you *need* any/all of them - depends on what you have installed. Most
applications will tell you that you need them and/or offer to install them
if they do need them. ;-)

At this point - if the machine was mine - I would follow these directions:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

In other words... Use the .NET Cleanup Tool (Method 2), reboot and install
the .NET Updates in this order:

- .Net Framework 3.5
(http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
- .Net Framework 1.1
(http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&amp;)
- .Net Framework 1.1 SP1
(http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&amp;)

Should be good to go.

Needs repeating in full?
When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

=====================

Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

Step #2 => Now see Resolution Method 2 in this related KB article...

When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0,
or 3.5, you may receive Windows Update error code "0x643" or Windows
Installer error code "1603" (ignore the title, if need be)
http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
versions (but only the ones you wrote down in #1 above) manually using the
download links on the page then run Windows Update manually to install
security updates for same.

NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.

IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.
Click to expand...
So far so good, that did it. Too bad that I had to jump through hoops to
have it done.
All this time that I was trying to fix it I turned off the Automatic
Update. Do you think I can turn it back on? Scarred to touch anything so
it won't set me back somewhere else.
Thank you for being so patient and helping out.
Nathan
 
S

Shenan Stanley

<snip>
http://groups.google.com/group/micr..._maintain/browse_frm/thread/1e3e5da20a1fc839/


Do I really need .NET Framework 3.5?
Click to expand...

Shenan said:
Don't know.

I would gather that if you have it uninstalled now and nothing else
is *not* working - you don't/didn't need it.

The .NET Frameworks are just bases for software writers to use in
their applications if they so desire - so their code doesn't have
to be quite so large and so that they have access to some internal
mechanisms in easier/better ways.

Unfortunately - the .NET Frameworks were not cumulative. 1.1, 2.0,
3.0, 3.5 and soon 4.0. Yay.

Do you *need* any/all of them - depends on what you have installed.
Most applications will tell you that you need them and/or offer to
install them if they do need them. ;-)

At this point - if the machine was mine - I would follow these
directions:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

In other words... Use the .NET Cleanup Tool (Method 2), reboot and
install the .NET Updates in this order:

- .Net Framework 3.5
(http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
- .Net Framework 1.1
(http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&amp;)
- .Net Framework 1.1 SP1
(http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&amp;)

Should be good to go.

Needs repeating in full?
When installing updates using Windows update or Microsoft Update
you may receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

=====================

Step #1 => Before doing anything else, write down what .NET
Framework versions are currently installed:

How to determine which versions of the .NET Framework are installed
and whether service packs have been applied
http://support.microsoft.com/kb/318785

Step #2 => Now see Resolution Method 2 in this related KB article...

When you try to install an update for the .NET Framework 1.0, 1.1,
2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643"
or Windows Installer error code "1603" (ignore the title, if need
be) http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool, reinstall all .NET
Framework versions (but only the ones you wrote down in #1 above)
manually using the download links on the page then run Windows
Update manually to install security updates for same.

NB: If you remove .NET Framework 3.5 (SP1) using the tool,
reinstalling .NET Framework 3.5 will also install .Net Framework
2.0 SP2 and 3.0 SP2; then Windows Update will offer .NET Framework
3.5 SP1.
IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall
your .NET Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the
.NET Framework Cleanup Tool.
Click to expand...
So far so good, that did it. Too bad that I had to jump through
hoops to have it done.
All this time that I was trying to fix it I turned off the Automatic
Update. Do you think I can turn it back on? Scarred to touch
anything so it won't set me back somewhere else.
Thank you for being so patient and helping out.
Click to expand...

On my Windows XP machines (personal) I have automatic updates set to "Notify
me but don't automatically download or install them" and generally when I
get notified, I visit http://windowsupdate.microsoft.com/ and do a custom
scan for updates and review/install what it finds under all categories other
than "Optional Hardware" as I see fit. Some I will hide, some I will
install.

In this way I still get notified of updates when they are released
(out-of-band in particular) - but I have the control, I make the decision on
what is to be installed and it gives me the time to take any extra
precautions I deem necessary first. Most of the time it is nothing more
than an extra backups, system state backup - sometimes it can be a full
image of my system partition. Depends on what I discover (I will lurk the
newsgroups here - particularly the WindowsUpdate newsgroup - and see if
others start reporting issues before I do anything.)

I'm glad you have things sorted thus far!
 
N

Nathan

Shenan Stanley wrote:
On my Windows XP machines (personal) I have automatic updates set to "Notify
me but don't automatically download or install them" and generally when I
get notified, I visit http://windowsupdate.microsoft.com/ and do a custom
scan for updates and review/install what it finds under all categories other
than "Optional Hardware" as I see fit. Some I will hide, some I will
install.

In this way I still get notified of updates when they are released
(out-of-band in particular) - but I have the control, I make the decision on
what is to be installed and it gives me the time to take any extra
precautions I deem necessary first. Most of the time it is nothing more
than an extra backups, system state backup - sometimes it can be a full
image of my system partition. Depends on what I discover (I will lurk the
newsgroups here - particularly the WindowsUpdate newsgroup - and see if
others start reporting issues before I do anything.)

I'm glad you have things sorted thus far!
Click to expand...
Thanks again...one more question... how do I HIDE and update?
Nathan
 
S

Shenan Stanley

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