Update and Install look for files in non-existent location

[Percival P. Cassidy]

I have tried to use Windows Update to update .NET 3.5 and Silverlight on
my XP Home system. The files were downloaded and installation started
but then stopped with a complaint that it was looking for a file on
j:\temp\<alphanumeric gobbledygook>.

I do have a j: drive but no directory named temp on that drive. I tried
removing Siverlight, but the uninstaller still looked for a file it
couldn't find.

I tried the update again, but Windows Update goes straight says the file
has been downloaded already, and it goes straight to "install."

I haven't yet tried uninstalling .NET 3.5

How do I solve this problem?

Perce

 

[Jim]

I have tried to use Windows Update to update .NET 3.5 and Silverlight on my
XP Home system. The files were downloaded and installation started but then
stopped with a complaint that it was looking for a file on
j:\temp\<alphanumeric gobbledygook>.

I do have a j: drive but no directory named temp on that drive. I tried
removing Siverlight, but the uninstaller still looked for a file it
couldn't find.

I tried the update again, but Windows Update goes straight says the file
has been downloaded already, and it goes straight to "install."

I haven't yet tried uninstalling .NET 3.5

How do I solve this problem?

Perce

That subfolder of the \temp\ is supposed to be created by the installer.
For some reason, this action failed, and the failure cascaded. You may find
the reason in the update log.

Jim

 

[JS]

If the J: drive is an external drive, disconnect it.
Then try again.

Installers tend to use the drive or partition with
the most available free space for creation of
temporary directories.

 

[Percival P. Cassidy]

If the J: drive is an external drive, disconnect it.
Then try again.

Installers tend to use the drive or partition with
the most available free space for creation of
temporary directories.

No, j: is an internal drive.

Perce