Unwanted addresses

[Guest]

When I start to type in an address int the address bar that starts with
"www.a" a website address pops up that is not in my favorites and I
haven't visited. I have checked all the addresses in my favorites menu, have
run Microsoft Antispyware as well as Ad-Aware SE and delete all cookies and
temporary internet files including offline content as well as clearing my
history and it still comes up. Any advice on how to eliminate this nuisance?

 

[Jan Il]

Hi z_randy

The problem is probably due to some kind of scumware on your system. Try
the following and see if it helps. Even if you have already run some
programs, run them again according to the instructions in the information
below to thoroughly clean you system. Some variants of malware can
replicate itself and return repeatedly if not cleaned properly. It is best
to read through all the information before you start to know before hand
what you need to do and how. Follow all instructions to letter as much as
possible.

WARNING>>>> Backup all documents and files before removing any spyware!!

First., download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

If this does not resolve the problem, the do the following:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
What you can do about spyware and other unwanted software
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
Most importantly, be sure to run CWShredder here
http://www.majorgeeks.com/download3019.html
Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Also download and install HiJackThis -

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the HiJackThis Support
Forums below:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks for all the info. tried it all and the address is STILL coming up. I
even ran all the programs in safe mode. Do I need to delete IE and
re-install it?

 

[Jan Il]

Hi z_randy

It's possible the link is coming from your Index.dat, so you might deleteing
that and letting Windows create a new one to see if that helps. However,
any links listed in your Favorites (including any pages you saved for
offline viewing) will not be deleted when the History is cleared normally.
Therefore, you must also check the box next to Delete ofline files on the
dialog box as well when you clear the Temp Files to be sure all files are
deleted.

Delete the History folder and index.dat:
http://www.mvps.org/winhelp2002/delcache.htm
(a new one will be created when you reboot)

Also try this free ultility:

CCleaner
http://www.ccleaner.com/
or
http://www.download.com/CCleaner/3000-2144-10315544.html

Deleting History and Typed URLs in Internet Explorer
http://www.wbaudisch.de/DeletingHistory.htm

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Hi Jan,
Tried everything and the only thing that worked was to turn off the auto
complete so I just didn't see it anymore. Thanks for all the advice and
great programs.
Randy

 

[Jan Il]

Hi Randy

Hi Jan,
Tried everything and the only thing that worked was to turn off the auto
complete so I just didn't see it anymore. Thanks for all the advice
and
great programs.
Randy

You're very welcome! Glad to hear you were able to resolve your problem.
Good job!

Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem.

Jan
Smiles are meant to be shared,
that's why they're so contagious.