Unseen TV Tuner PCI Card on Dell Dimension PC

[fooltergeist]

I have 2 TV PCI tuner cards that I tried installing but my Dell
Dimension 4600 complains it can't find either one. The first one is an
Intervideo WinDVR w/ the Philips 7134 chipset. The drivers appear to
load correctly but when I install the application, it gives an error
message saying "HAVE NO DEVICE X CANNOT GET DEVICE".

The second one is a Hauppauge WIN TV tuner card. The CD-based drivers
also install correctly but the WinTV application repots that "TV
Capture Card Not Installed". I updated the drivers and the application
from the Haupaugge website, and after re-installation, I get various
messages like "error - cannot locate capture filter - Hauppauge Win TV
capture" and " can not build Filtergraph" and "Win TV initialization
failed - Error htv = 0" the the application closes.

I've tried exhanging PCI board slots with no success.

I would really appreciate some help. Thanks a lot and God Bless,

 

[Yousuf Khan]

I have 2 TV PCI tuner cards that I tried installing but my Dell
Dimension 4600 complains it can't find either one. The first one is an
Intervideo WinDVR w/ the Philips 7134 chipset. The drivers appear to
load correctly but when I install the application, it gives an error
message saying "HAVE NO DEVICE X CANNOT GET DEVICE".

Do you see a device with a yellow exclamation point through it in the
Device Manager?

Yousuf Khan

 

[Filipo]

Yes. And the message is "this driver is not installed correctly" when
using the latest drivers. When I roll back to the old drivers, the
report says "working properly" for the video driver and "this device
has no driver installed" for the audio driver. So the problem is that
Windows XP is not correctly installing the different drivers being
offered for these TV tuner devices. Is there some adjustment I can do
in Windows XP to correct these problems? For example, I lowered the
graphics card video acceleration rate by 50% and the video showed up,
but there is still no audio - well, there is but it is very very faint
even with the volume at full bore. Otherwise the sound card works
normally with other applications.

 

[Yousuf Khan]

Yes. And the message is "this driver is not installed correctly" when
using the latest drivers. When I roll back to the old drivers, the
report says "working properly" for the video driver and "this device
has no driver installed" for the audio driver. So the problem is that
Windows XP is not correctly installing the different drivers being
offered for these TV tuner devices. Is there some adjustment I can do
in Windows XP to correct these problems? For example, I lowered the
graphics card video acceleration rate by 50% and the video showed up,
but there is still no audio - well, there is but it is very very faint
even with the volume at full bore. Otherwise the sound card works
normally with other applications.

Sounds to me like there is a conflict going on between your video card
and the tv tuner. I've seen this happening with a friend's computer too.
I attempted to update his BIOS firmware revision, but it's near
impossible to do that these days when most people don't have floppy
disks in their computers anymore. The BIOS firmware always wants to be
installed from a floppy.

Yousuf Khan

 

[dannysdailys]

It may also be an IRQ conflict. Go t
start/programs/accessories/system tools/ system information

Find the conflicts screen and see if you have hardware conflicting

Also check IRQ's themselves and see what your video is sharing with

Your video card probably demands an IRQ address that is being assigne
to to TV cards. Try installing one first at the very bottom of you
slots. If this helps, you're on the right track

Older Nvidia cards were very demanding on their IRQs

 

[Brian Pemberton]

Yes. And the message is "this driver is not installed correctly" when
using the latest drivers. When I roll back to the old drivers, the
report says "working properly" for the video driver and "this device
has no driver installed" for the audio driver. So the problem is that
Windows XP is not correctly installing the different drivers being
offered for these TV tuner devices. Is there some adjustment I can do
in Windows XP to correct these problems? For example, I lowered the
graphics card video acceleration rate by 50% and the video showed up,
but there is still no audio - well, there is but it is very very faint
even with the volume at full bore. Otherwise the sound card works
normally with other applications.

Check that it is the correct type of Tuner card.
I had a card that had the same problem once. turned out that although it was a PAL card (I'm in the UK), it was a PAL variant
designed for Belgium - which has the sound channel at a different frequency.

Other than that, try to find a driver from the manufacturer's website - the drivers on the CD are hardly ever up to date.

HTH

Brian

 

[Bob]

I have 2 TV PCI tuner cards that I tried installing but my Dell
Dimension 4600 complains it can't find either one. The first one is an
Intervideo WinDVR w/ the Philips 7134 chipset. The drivers appear to
load correctly but when I install the application, it gives an error
message saying "HAVE NO DEVICE X CANNOT GET DEVICE".

The second one is a Hauppauge WIN TV tuner card. The CD-based drivers
also install correctly but the WinTV application repots that "TV
Capture Card Not Installed". I updated the drivers and the application
from the Haupaugge website, and after re-installation, I get various
messages like "error - cannot locate capture filter - Hauppauge Win TV
capture" and " can not build Filtergraph" and "Win TV initialization
failed - Error htv = 0" the the application closes.

I solved a similar problem on my WinTV PVR250 by loading the
latest version of DirectX from microsoft before installing
the card software. This was after several
installs/uninstalls trying to get it working.

Bob