Unread messages showing as "read"

J

JosephG

We are having trouble at our office with emails coming in an
automatically going to "read" status. The "Mark all as read" option i
not checked and we can not figure out why this might be happening. An
ideas
 
B

Brian Tillman [MVP - Outlook]

We are having trouble at our office with emails coming in and
automatically going to "read" status. The "Mark all as read" option is
not checked and we can not figure out why this might be happening. Any
ideas?

Are you using the Reading Pane? Click Tools>Options>Other>Reading Pane and
Examine the value of "Mark items as read when viewed in the Reading Pane".
 

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