Unread messages showing as "read"

  • Thread starter Thread starter JosephG
  • Start date Start date
J

JosephG

We are having trouble at our office with emails coming in an
automatically going to "read" status. The "Mark all as read" option i
not checked and we can not figure out why this might be happening. An
ideas
 
We are having trouble at our office with emails coming in and
automatically going to "read" status. The "Mark all as read" option is
not checked and we can not figure out why this might be happening. Any
ideas?
Click to expand...

Are you using the Reading Pane? Click Tools>Options>Other>Reading Pane and
Examine the value of "Mark items as read when viewed in the Reading Pane".
 

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