unintentional BCC Outlook 2003/Exchange 2000

G

Guest

I have several users who send mail and the message gets delivered but the
recipient sees it as a BCC; it's internal mail; usually this is a result of
allowing the autocomplete of the address but it's happened in a simple 'reply
all' as well, when no one was using BCC. Any ideas?
 
L

Lanwench [MVP - Exchange]

ZachP said:
I have several users who send mail and the message gets delivered but
the recipient sees it as a BCC; it's internal mail; usually this is a
result of allowing the autocomplete of the address but it's happened
in a simple 'reply all' as well, when no one was using BCC. Any ideas?

Nothing should be going in the BCC field unless the user puts it there
him/herself. Does the sender's sent items show something in the BCC field on
these messages?

Have you checked for viruses? Are you using Exchange? What version of
Outlook?
 
G

Guest

Thanks for your reply.
As the title of this email suggests, Outlook 2003/Exchange 2000, and BCCs
are *unintentional*. No viruses.
It's not 'going' to the BCC field; it looks fine to the sender (there is an
address in the TO field). When the recipient gets it, the TO: field is blank,
leading them to *think* it's been sent as a BCC, when it has not. Usually
this happens when Outlook 2003 is allowed to auto-complete the address in the
TO field.
 
L

Lanwench [MVP - Exchange]

ZachP said:
Thanks for your reply.
As the title of this email suggests, Outlook 2003/Exchange 2000,

Sorry, I missed that.
and
BCCs are *unintentional*.

OK - they aren't actually BCCs if the sender doesn't see them showing up
that way in sent items. Just sounds like the recipient isn't seeing the info
in the TO field for some reason.

What services are loaded in the Outlook mail profiles? Only Exchange?
What SP on Outlook?
Does this happen for this recipient from all internal senders? From one of
these internal senders to all internal recipients?
 
M

Milly Staples [MVP - Outlook]

Delegates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, ZachP asked:

| Thanks for your reply.
| As the title of this email suggests, Outlook 2003/Exchange 2000, and
| BCCs
| are *unintentional*. No viruses.
| It's not 'going' to the BCC field; it looks fine to the sender (there
| is an address in the TO field). When the recipient gets it, the TO:
| field is blank, leading them to *think* it's been sent as a BCC, when
| it has not. Usually this happens when Outlook 2003 is allowed to
| auto-complete the address in the TO field.
|
| "Lanwench [MVP - Exchange]" wrote:
|
|| ZachP wrote:
||| I have several users who send mail and the message gets delivered
||| but
||| the recipient sees it as a BCC; it's internal mail; usually this is
||| a result of allowing the autocomplete of the address but it's
||| happened
||| in a simple 'reply all' as well, when no one was using BCC. Any
||| ideas?
||
|| Nothing should be going in the BCC field unless the user puts it
|| there him/herself. Does the sender's sent items show something in
|| the BCC field on these messages?
||
|| Have you checked for viruses? Are you using Exchange? What version of
|| Outlook?
 
G

Guest

What services are loaded in the Outlook mail profiles? Only Exchange?
Yes, just Exchange
What SP on Outlook?
Outlook 2003 SP1 w/subsequent patches
Does this happen for this recipient from all internal senders?
No; if you clear the entry from the auto-complete cache it stops happening
for a while, then starts up again
From one of these internal senders to all internal recipients?
To all the recipients. Have not seen KB or google hits on this problem.

thanks,
Zach
 

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