Uninstalling Norton Anti Virus problem

[Blair]

I have reached about 90% of the uninstalling (indicator on bar) and the script says "Removing duplicate files" and it remains stationary
Checking the Task Manager shows the CPU being used 100% with 99% against "msiexexe"
Leaving it for hours does not finish the uninstall.
What is happening and how do I proceed please?

Blair Malcolm

 

[Rock]

I have reached about 90% of the uninstalling (indicator on bar) and the script says "Removing duplicate files" and it remains stationary
Checking the Task Manager shows the CPU being used 100% with 99% against "msiexexe"
Leaving it for hours does not finish the uninstall.
What is happening and how do I proceed please?

Blair Malcolm

Try using the uninstall utility from the Symantec website for the
version of NAV at issue.

 

[Bob I]

Welcome to the wonderful world of current "Norton" products. try it
again in safe mode, or recheck the uninstallation procedure posted on
the Norton web site.

 

[Blair]

Thanks. I have now successfully uninstalled it
Blair

 

[Bob I]

You're welcome, glad things are working.

Thanks. I have now successfully uninstalled it
Blair