uninstall shield

[joan]

While trying to install new software I am getting an
error message: uninstall shield is in use Please close
and restart setup.
Where would I find this shield and how do I close it?
Thanks for any help.

 

[Carey Frisch [MVP]]

How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| While trying to install new software I am getting an
| error message: uninstall shield is in use Please close
| and restart setup.
| Where would I find this shield and how do I close it?
| Thanks for any help.