P
PAB
Forgive my technical ignorance, but any help would be much
appreciated. I had problems accessing an online bank which used Java
at login and, on their advice (rather unwisely, as they did say their
suggestions were not guaranteed to work) made some changes to Java,
via the Control Panel. To cut a long story short, I now cannot open
Java any longer and when I try to reinstall/download updates etc, I
get the message: 'Error applying transforms etc etc', which seems
not
uncommon. The big problem is that, when I try to follow the usually
suggested solution, by downloading and using the Windows Install
Cleanup tool, this does not show anything to do with Java in the list
of installed applications, so I can't remove the debris that there
presumably is on the system. When I search for files etc with Java
in
the name there are, of course, absolutely loads. System Restore
hasn't worked either. I really do have no technical knowledge, but I
would be really grateful for any reasonably idiot-proof solutions. I
am grateful to anyone who has taken the time to read and respond to
this.
PAB
Lincolnshire
UK
appreciated. I had problems accessing an online bank which used Java
at login and, on their advice (rather unwisely, as they did say their
suggestions were not guaranteed to work) made some changes to Java,
via the Control Panel. To cut a long story short, I now cannot open
Java any longer and when I try to reinstall/download updates etc, I
get the message: 'Error applying transforms etc etc', which seems
not
uncommon. The big problem is that, when I try to follow the usually
suggested solution, by downloading and using the Windows Install
Cleanup tool, this does not show anything to do with Java in the list
of installed applications, so I can't remove the debris that there
presumably is on the system. When I search for files etc with Java
in
the name there are, of course, absolutely loads. System Restore
hasn't worked either. I really do have no technical knowledge, but I
would be really grateful for any reasonably idiot-proof solutions. I
am grateful to anyone who has taken the time to read and respond to
this.
PAB
Lincolnshire
UK